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Job Information
IBM Deputy Group Manager- OTC Operations in Noida, India
Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Manager - Finance and Administration Delivery, you are responsible for the project service request management, delivery status reporting and financial forecasting, reporting and analysis. This position develops and makes the day to day PMA operations more efficient.
Manage service delivery of Order to Cash (O2C) processes in scope
In-charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation and accounts reporting activities
Ensure Service Level Agreements (SLA) are met on timelines and accuracy
Ensure proper financial treatment of team's transactions
Maintain sound Internal control environment
Lead Special Projects and handle customer expectations
Ensure feedback is provided for the process
Systematically identify, analyze and tackle issues and problems to reach optimal solutions in a timely manner
Required Technical and Professional Expertise
Minimum 14+ years of experience in Order to Cash process with focus on Credit Management & Cash Applications
Proven ability to draw conclusions and recommendations from data trends and comparisons
Demonstrated knowledge to work cross functionally, across finance, operations and matrixed structure
Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes
By using knowledge of process, dedicatedly identify areas of concern to the Project Management team
Ability to perform assigned tasks within defined schedule and in accordance with established procedures and mentorship
Preferred Technical and Professional Expertise
Ability to take care of highly personal and confidential information
Experience in understanding and executing business controls
Proven analytical and problem solving skills
Advanced MS Excel and Powerpoint skills
Ambitious individual who can work under their own direction towards agreed targets/goals.
Ability to manage change and be open to it good time management and an ability to work under stress
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Maintain technical knowledge by attending educational workshops, reviewing publications
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBM
About IBM
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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