Job Information
Old Dominion University Computer Account Manager in Norfolk, Virginia
Posting Details
Working Title Computer Account Manager
Position Number 00972A
Department INFORMATION TECHNOLOGY SERV-ACAD
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
To provide timely and accurate technology support services relating to computer account lifecycle, which involves: acquisition, account creation, account modification, account deletions, overall account auditing, account management and password management on all supported platforms. This also includes group management, automated management techniques through scripting or batch programming, LDAP and directory understanding and basic troubleshooting. This position related to the department objective by accurately providing the computer accounts needed to ODU faculty, staff and students in order to use the many services provided by ITS .
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of multiple operating systems. Working knowledge of client server systems such as Banner or a similar program. Demonstrated skill and ability to utilize personal computers and related software. Demonstrated effective communication skills. Demonstrated attention to details and workflow processes. Demonstrated ability to interact with computer vendors and University community. Understanding of policy and procedure, and the ability to implement that understanding across a wide range of computer system account management and lifecycle support.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some experience with systems design and programming techniques.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Previous experience with hardware environment currently utilized by the University is preferred. Previous experience in a similar functional environment is preferred. Considerable experience with operating systems and programming design and techniques. Considerable experience with scripting and batch programming (such as sql, perl, python, shell batch), LDAP and directory concepts, unix, log analysis, data mining and account provisioning processes. Preferred experience where the applicant worked in an accounts management environment with state of the art software tools.
Conditions of Employment
40-hour work week Monday-Friday; Some evenings and weekends; rotating on call. Hybrid work options are available.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 42,905
Posting Detail Information
Job Requisition Number S02657
Job Open To General Public
Open Date 05/27/2024
Close Date
Open Until Filled Yes
Special Instructions Summary
None
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page odu.edu/its
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Optional Documents
Cover Letter/Letter of Application
Other Document
Yellow Layoff Form
Blue Layoff Card
AHP Letter