Enable America Jobs

Paralegal Claims Investigator

Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4519534)

Apply



Paralegal Claims Investigator

Salary

$50,624.00 - $82,557.00 Annually

Location

Norfolk, VA

Job Type

Unclassified

Job Number

12153

Department

City Attorney

Opening Date

05/23/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

This is a paraprofessional position involving the investigation, evaluation, and analysis of claims and suits brought against the City and related entities, and their employees. The Paralegal Claims Investigator’s role involves assistance in pre-litigation claims adjustment, as well as in the investigation and defense of claims in litigation.

Work involves planning, organizing, and conducting of investigations related to third party injury and property damage claims; review and recommendation for settlement on claims or suits against the City; evaluation and analysis of medical records related to personal injury claims; assisting attorneys with research and trial preparation; and assistance in other matters being handled by the City Attorney’s office. May provide similar investigation, evaluation, and analysis with respect to worker’s compensation claims. Work is performed both in-office and in the field. The work is performed under the immediate supervision and direction of the City Attorney or designee, depending upon assignment.

This is an unclassified position within the Office of the City Attorney and the employee serves at the will of the City Attorney.

Essential Functions

• Plans, organizes, and conducts investigations of third-party personal injury and property damage claims brought against the City.

• Plans, organizes, and conducts investigations of third-party personal injury and property damage claims brought against the City.

• Interviews witnesses, takes photographs, and diagrams locations of accidents.

• Obtains accident reports and other documents needed in defense of cases against the City.

• Obtains and reviews utilities, sewer, stormwater, water, and construction maps.

• Prepares technical reports related to individual cases.

• Obtains, organizes, evaluates and analyzes medical records and other data pertaining to third-party injury and damage claims.

• Assembles and reviews documents as a part of case investigations.

• Performs legal research.

• Researches criminal history information and obtains certified copies of same.

• Analyzes data, prepares investigative reports, and makes recommendations regarding settlement of third-party injury and damage claims.

• Prepares settlement documentation for personal injury and property damage liability and other claims.

• May perform the investigations, evaluations, research, and analysis described above in workers’ compensation claims.

• May conduct special in-house investigations upon administrative or citizens’ complaints.

• Assists with file organization, data indexing and organization, and evidence presentation in major cases.

• Provides assistance regarding discovery of relevant medical data.

• Drafts and/or assists in drafting appropriate affidavits, subpoenas, discovery responses, internal memoranda, and case reviews.

• May serve as liaison to state police in matters relating to the Virginia Criminal Information Network (VCIN), the National Criminal Information Network (NCIN) and update manuals as appropriate.

• Establishes effective relationships with fellow employees, internal and external agency officials, administrators, and the general public.

• Performs related work as required and as assigned.

Education/Experience

Graduation from an accredited two-year college or university with an Associate’s Degree in Paralegal studies or a related field or certification as a Paralegal or Certified Legal Assistant;

AND

Five (5) years of experience in claims investigation, pre-litigation personal injury/property damage paralegal specialty work, and/or personal injury/property damage litigation paralegal specialty work; OR

Any equivalent combination of education, training, and experience which would provide the necessary knowledge, abilities, and skills for the position.

Additional Information & Requirements

• Valid Virginia driver’s license required.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Please acknowledge receipt of the following information: This position is Unclassified and serves at the will of the City Attorney.

• I acknowledge receipt of the information above.

  03

  Please select the highest level of education you have completed.

• High School Diploma/GED

• Some College, Technical School, or Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

  04

  If you possess an Associate's Degree or higher, is it related to paralegal studies, legal studies, law, criminal justice, or other legal related field?

• Yes

• No

• I do not possess a degree

  05

  Please indicate your years of experience performing claims investigations.

• Less than one year of experience

• 1 to 3 years of experience

• 3 to 5 years of experience

• 5 or more years of experience

  06

  Describe all experience/functions/duties performed in relation to your work experience identified in question No. 5 as well as the employers for whom this work was performed.

  07

  Describe all experience performing legal/paralegal functions specifically related to pre-litigation claims work.

  08

  Describe all experience performing legal/paralegal functions specifically related to your work on litigated claims and suits.

  09

  Please provide an explanation of any periods of unemployment within the last 5 years that were 30 days or longer. Indicate "N/A" if you have not experienced any periods of unemployment.

  10

  If you possess an associate degree or higher, is it related to paralegal studies, legal studies, law, criminal justice, or other legal related field?

• Yes (specify)

• No

• I do not possess a degree

  11

  Please specify the type of associate degree you possess. If you do not have an associate degree, type "n/a".

  12

  Describe experience communicating (by email, telephone, fax, etc.) with outside attorneys/staff, City staff, and members of the public in a law office or other professional office setting.

  13

  Provide minimum of two professional references who can attest to the applicant's ability to perform the Essential Functions listed above.

  14

  Please indicate which Microsoft Office products you use proficiently. Select all that apply.

• Word

• Excel

• Powerpoint

  15

  Please indicate the legal instruments that you have experience with preparing. (Select all that apply.)

• Notices of Lien

• Garnishment Dispositions

• Satisfaction of Judgments

• Warrants in Debt

• Summons

• Interrogatories

• Garnishments

• Complaints

• Bills of Particular

• Requests for Production of Documents

• Requests for Admissions

• Subpoenas

• Grounds of defense

• Motions

• Pleas

• Pleadings

  16

  Have you received any post-educational training or certification related to paralegal/legal assistant job functions?

• Yes

• No

  17

  Have you received any post-educational training or certification related to adjusting or investigating claims?

• Yes

• No

  18

  If you answered "yes" to questions 16 and/or 17 above, please describe any post-education training related to paralegal job functions, claims adjustment and/or claims investigation you have received.

  19

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  20

  Are you a current City of Norfolk employee?

• Yes

• No

  Required Question

Agency

City of Norfolk

Apply

Please verify your email address Verify Email