Enable America Jobs

Job Description

As a Senior Specialist in Knowledge Management, you will play a pivotal role in shaping the future of the Human Health Digital, Data, and Analytics (HHDDA) organization by curating and developing impactful knowledge products. Your work will focus on building awareness and understanding of digital, data, and analytic capabilities, empowering our business stakeholders, leaders, and teams to navigate and leverage these tools effectively. By systematically collecting, organizing, and analyzing knowledge assets, you will facilitate the education and enablement of our Human Health stakeholders, driving the human health digital and data transformation.

The Senior Specialist will report to the Associate Director, Knowledge Exchange Manager and work closely with cross-functional teams and stakeholders to ensure that critical knowledge is identified, documented, and made accessible to relevant parties.

Responsibilities will include:

• Designing and Facilitating Engaging Education Forums: Create and implement comprehensive learning events, such as Digital Day, that foster connections among individuals, facilitate knowledge exchange, and promote continuous learning.

• Developing Knowledge Assets for Core Capabilities: Construct and refine high-quality knowledge products that support our essential enabling and premier capabilities, ensuring they are relevant, accessible, and user-friendly.

• Coaching and Collaborating with Product Owners: Partner with product owners to effectively highlight and demonstrate capabilities through compelling success stories, showcasing the value and impact of our digital and analytic solutions.

• Curating and Organizing Knowledge Resources: Systematically gather and synthesize information from diverse organizational sources—including documents, data repositories, and subject matter experts—to create a well-structured knowledge base that aligns with the HHDDA business taxonomy.

• Collaborating Across Functions to Identify Knowledge Needs: Work closely with cross-functional teams to assess their specific knowledge requirements and develop tailored strategies, including content creation, educational programs, and knowledge transfer initiatives, to address those needs.

• Fostering a Culture of Knowledge Sharing: Champion a collaborative environment that encourages employees to contribute to and access the knowledge base. Establish effective dissemination channels, including intranet portals, newsletters, and communities of practice, to enhance knowledge accessibility.

• Evaluating and Optimizing Knowledge Management Effectiveness: Assess the performance of knowledge management channels and forums, gathering feedback to make data-driven recommendations for continuous improvement and greater impact.

Requirements

• Bachelor's degree with minimum of 3 years of experience in product management, preferably in the pharmaceutical or healthcare industry.

• Proven experience in knowledge management, preferably in change management or organizational development.

• Demonstrated experience in creating effective and engaging learning experiences.

• Exceptional communication and interpersonal skills.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Capability Development, Change Management, Classroom Delivery, Client Counseling, Learning Design, Methodical Approach, Organizational Structures, People Management, Teaching, Waterfall Model

Preferred Skills:

Job Posting End Date:

02/1/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R331128