Job Information
News UK Account Manager in Northern Ireland, United Kingdom
Account Manager
Location:
Northern Ireland
Department:
Zesty
Salary Details:
Not Specified
Advertising End Date:
16 Jun 2024
Job Description
Account Manager vacancy - Zesty are recruiting for an Account Manager to join our talented team.
The Team - Zesty is a multi-award winning digital agency creating websites and campaigns for a broad range of clients. We are a company full of talented, analytical and creative people. We are an ambitious and ever-growing organisation with a passion for technology and digital marketing. For over 18 years we’ve worked with some of the world’s biggest brands across thousands of digital projects.
Your Team: The client services team are experts in delivering great customer service to our clients and are integral to linking together client needs with developers, ensuring teams are kept updated, and informed, and ensuring that work is delivered on time.
The Team: Zesty , a company full of talented, dedicated and creative people. We are an ambitious and ever-growing organisation with a passion for technology, the Internet and customer service. Zesty is an award-winning digital strategy, design and development agency with over 22 years' experience gained across 2000+ digital projects.
Your role: As an Account Manager, reporting to the Head of Client Services, you will manage and develop client accounts for Ireland’s leading digital agency, as well as managing customer expectations and in-house resources to ensure client requirements are met.
Day to day you will:
Build and maintain strong client relationships, acting as the main point of contact for appointed clients
Manage the delivery and profitability of web projects across your accounts
Work with the full agency team to ensure projects are delivered on time and on budget
Manage web projects, from briefing through to documentation, delivery and reporting
Brief and liaise with the User Experience, User Interface, Web Development and Digital Marketing teams
Manage clients and internal stakeholders, ensuring they are kept fully informed
Lead client review meetings
Adhere to internal accounting/reporting procedures for billing and time management
Produce documentation detailing project requirements for client approval and internal usage
Identify new business opportunities from Client list
What we’re looking for from you:
You will be an Account Manager who is well-versed in managing client projects and growing accounts. You’ll be someone with an interest in technology and ideally have experience of using Content Management Systems, such as Wordpress or Kentico. Other skills and experience include:
Well-organised and who thrives as part of a team
Solutions focussed trying to solve problems for our clients
A great communicator who can understand and unpick client requirements and turn those into briefs for designers and developers.
Adaptable and able to thrive in a busy environment and enjoy working across different clients in different sectors. No two clients (or two days!) will be the same and you’ll be someone who enjoys that variety in a role.
If you think you have what it takes but don’t tick every requirement on the list, please do apply. We recognise that considering someone’s potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.
We are News Broadcasting. Our people create award-winning national and local radio and podcasts which have become destinations for millions of listeners across the UK, Ireland and beyond. Our success is rooted in delivering content our audiences love. Since Chris Evans returned to his spiritual home atVirgin Radio UKa year ago, the whole schedule has seen record audiences, and we’ve launched three new Virgin channels: Anthems, Chilled and Groove.talkSPORTis the world’s biggest sports radio station, partnering with the Premier League, the England Cricket Board and many others to deliver live commentaries and analysis from the best in the business.From FM104 in Dublin, to Cork’s 96FM, our Irish local radio brands are distinguished by their connections with their communities
Life at News Broadcasting
Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.
To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual’s potential and ensure everyone feels valued. We support this through ourDiversity, Equity and Inclusion Strategy (https://www.news.co.uk/more-than-the-news/diversity-inclusion/) , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have12 employee led networks and groups (https://www.youtube.com/watch?v=IMCi-KiMlL4&t=2s) that support our strategy and connect like minded employees socially.
Benefits
Some of our benefits include:
Maternityleave up to 18 weeks full basic salary &paternityleave up to 2 weeks
Wide range oftrainingavailable, plus full LinkedIn Learning access
Private medical insuranceincluding coverage for pre-existing conditions
Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
‘Bikes for Work’and ‘Electric Car’ scheme
Up to 60% discount on Harper Collins books
Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access towellbeing benefitssuch as EAP, physio/massage and counselling
A generouspensionscheme with employer contributions of up to 5%
25 daysholiday, increasing to 30 days after 5 years service, plus bank holidays and up to 4volunteeringdays per year
We want to ensure that everyone we meet has the opportunity to perform to their best when applying for a role. Please let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.