Gallagher Case Manager - Personal Injury Claims in NZ State, New Zealand
Managing International Insurers and Providers. Work for a global organisation that is recognised as one of the world’s most ethical companies!
Full-time permanent role in a values based organisation
Excellent opportunity to cement your claims career or take thenext step
Work collaboratively with a dynamic, busy and friendly team
Gallagher Bassett (GB) is New Zealand's premier third party administrator. We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.
Through a team geographically dispersed throughout New Zealand, GB provides a suite of claims management, risk control and related services out of offices located in Auckland, Napier, Wellington, Christchurch, and Dunedin.
We are proud to be one of 124 companies, from 19 countries and representing 52 industry categories, named on the Ethisphere Institute’s 2018 World’s Most Ethical Companies list for the seventh consecutive year.
We are currently looking for a highly-motivated individual who will bring passion, enthusiasm and commitment to this important claims management role. As next level support, you will be responsible for providing essential information and assistance to ensure the smooth and accurate processing of personal injury claims. To be successful in this role you will maintain excellent customer relationships, have high-quality communication skills and ‘second-to-none’ attention to detail.
Your key responsibilities will include:
Managing a portfolio of work or non-work related injury claims,providing information and assistance to injured employees and their employers
Developing and maintaining professional relationships with injuredemployees, employers and providers
Making clinical assessments of injuries and determining theappropriate level of entitlements within the provisions of the Act
Arranging case conferences and claims reviews
Ensuring compliance with legislation
We want you to be successful, therefore as a minimum you’ll need:
Ideally, at least 12 months’insurance industry or ACC experience
You will be familiar with processimprovement and have a strong background in customer service
Fantastic communication skills,allowing you to build an easy rapport with customers and your colleagues
Great time management where youcan demonstrate you can juggle multiple priorities with ease
Be computer and systems savvy
Positive and hard-working attitude
Benefits & Culture
When you join the Gallagher Bassett team, you’ll be joining a culture of best practice, partnership, success and fun! Every member of our team is highly skilled, with a passion for claims management. We work collaboratively to deliver meaningful and relevant services to our clients, and to ensure a consistently high level of job satisfaction among our team members.
Life at Gallagher Bassett is often fast-paced, unpredictable and challenging. But our work is deeply rewarding, social and engaging.
Some of our benefits include:
Attractive remuneration package
Ongoing professional development
Subsidised health insurance
Employee referral incentive
Service recognition awards
Employee Wellness Program
Employee Assistance Program (for yourself andimmediate family members)
If you have an interest in contributing to the health outcomes of the New Zealand workforce – and you’re looking to step into a great career with a progressive company – we look forward to hearing from you.
Click on Apply for this Job.
Only people with the right to work in this country will be considered for this position.
Applications from agencies will not be accepted.
If this sounds like you – apply now!
Organization: GB International
Title: Case Manager - Personal Injury Claims
Location: New Zealand-NZ State-Christchurch
Requisition ID: 49734