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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Management Consulting

What does a successful Director Management Consulting do at Fiserv?

As the Director of Management Consulting at Fiserv, you will be part of Fiserv’s in-house management consulting group and partners with Fiserv teams to increase efficiency and effectiveness through productivity and quality improvements. Internal Consulting operates under the direction of the senior firm leadership and supports all business units. Directors are part of the core Fiserv Internal Consulting group and responsible for leading multiple projects simultaneously to help business teams improve efficiency and operational excellence. Directors act both as project leaders and as support members of larger project teams. The work includes close collaboration with a variety of functions and business teams across Fiserv, project management, data and information analysis, solution implementation, and generation of project results. Directors must be comfortable being uncomfortable, as the environment is fast-paced and the project set frequently evolves based on business need and senior leadership priorities.

What you will do:

• Initiate and drive process improvement

• Lead project engagements

• Manage firm-wide productivity improvement programs

• Analyze structured and unstructured data

• Conduct time and motion studies to observe and document the processes being executed

• Identify and quantify opportunities to enhance processes and tools

• Synthesizing facts, findings, and recommendations into high-impact executive reports for presentation to Senior Management

What you will need to have:

• 7+ years of work experience (management consultant experience preferred)

• 3+ years of project management experience

• Excellent quantitative and qualitative analytical skills

• Strong experience in logic-based problem solving, root cause analysis, and solution implementation

• Mastery of analytical and presentation tools (Excel, PPT, etc.)

• Excellent communication skills – oral and written

• Ability to travel to key US regional sites: 10 - 20% of time

• Bachelor’s degree

What would be great to have

• MBA

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.