Enable America Jobs

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Manage the front desk operations, including answering phone calls and responding to inquiries.
• Books vacation rental reservations using proper verbiage in adherence to our firms standards.
• Monitor and audit all third-party reservation platforms: Airbnb and VRBO.
• Input reservation information with appropriate follow-ups and maintain notes in reservation for specific instructions or needs.
• Process check-in and check-out lists with changes and cancellations for vacation rentals.
• Maintain rental contracts, pet fees, cancellations, and payments for all bookings.
• Contact guests for Lost and Found items and arrange fees and shipping
• Receives mail, documents, packages, and courier deliveries to/from the post office.
• Assist with clerical duties such as filing, proofreading documents, and maintaining office supplies.
• Support team members with personal assistant tasks as needed to enhance productivity.
• Ensure the front desk area is organized and welcoming at all times.

Experience

• Previous experience in a front desk or receptionist role is preferred but not mandatory.
• Proficiency in computer literacy, including experience with data entry and Google Suite applications.
• Strong organizational skills with a keen eye for detail in proofreading and clerical tasks.
• Excellent communication skills, both verbal and written, with a customer-focused attitude.
• Ability to work independently and as part of a team in a dynamic environment.

If you are looking for an opportunity to contribute positively to our organization while developing your administrative and marketing skills, we encourage you to apply for this rewarding position as a Front Desk Receptionist.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person