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Universal Destinations & Experiences Internship Program:

• Applications Close: June 28th, 2024, at 11:55PM ET. Submit your application as soon as possible – don’t delay!

• Spring 2025 Program Dates: Approximately January 2025 – April 2025

  JOB SUMMARY:

Interns will work alongside managers, administrators, culinary professionals, and executives to get a 360°-picture of the hospitality industry within both Universal Orlando Resort parks and CityWalk. There will be a heavy focus on food & beverage, theme park management, and collaboration between various other departments to successfully run an operation. This unique role will report directly to a revenue operations manager, which will give the student a high level of exposure in an intern capacity. The purpose is to allow students the ability to be hands-on and see the higher-level strategy behind operations that may take years in the field to gain exposure to. This role will work side by side with various leaders and hourly team members to gain knowledge of many different positions in the industry. This role will be fast-paced and full of networking and project management opportunities.

MAJOR RESPONSIBILITIES:

• Works alongside managers and hourly team members producing and coordinating projects that are relevant to the current needs of the business.

• Prioritizes time management and networking efforts to complete project tasks.

• Completes hands-on training within Food & Beverage to gain a wholistic view of large-scale theme park revenue operations.

• Conducts field work at several locations throughout the Universal Orlando Resort Parks & CityWalk supporting guests, team members, and financial performance.

• Attends classes, seminars, and meetings with managers and executives.

• Partners with other departments such as Human Resources, Finance, Entertainment and Sales & Marketing to successfully complete assigned projects.

• Produces several deliverables during internship duration that will be team member and guest facing.

• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.

• Performs other duties as assigned.

  EDUCATION:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.

• Recent graduates will not be eligible for this program.

• Minimum cumulative 2.8 GPA is required.

• An official transcript may be required upon request.

• Preferred majors include: Hospitality Management, Food Service, Hospitality/Tourism.

  ADDITIONAL INFORMATION:

Preferable skills for success in role include but not limited to:

• Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint.

• Strong interpersonal skills, problem-solving abilities and organization.

• Exceptional attention to detail.

• Superior written & verbal communication skills.

• Work in a fast-paced environment and adhere to deadlines.

• Ability to work autonomously and/or in teams.

• Consistent attendance.

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.

• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2025.

• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

• In addition to all of our internships being paid, you may be eligible for financial assistance towards housing if applicable. Specific details about eligibility would be provided at the time of offer.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

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