Job Information
ThermoFisher Scientific Inside Sales Representative I (Bilingual) in Ottawa, Ontario
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About Us:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.
Discover impactful work:
Our Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!
Key responsibilities will be:
Develop and maintain effective customer relations with purchasing and end user within assigned territory
Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
Handle pricing within territory to control profitability
Maintain accurate reporting, records, and files necessary for proper management of territory
Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
Inform customers of supply and price trends and assist in inventory control
Positively represent Thermo Fisher Scientific at all times throughout customer locations
Keys to Success:
Education
- Bachelor’s degree, preferably in the sciences
Experience
Prior sales or lab experience is an asset
Fully bilingual English and French (written and oral)
Knowledge, Skills, Abilities
Strong interpersonal, oral and written communication, and presentation skills
Must possess a strong desire to serve the customer
Must deliver excellent customer service
Must possess the organizational skills to multi-task and meet deadlines as needed
Must be willing to travel to customer locations, if needed
Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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