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Full Potential Solutions Customer Service Representative (Pooling) in Pasig City, Philippines

As a Customer Service Representative you will handle outbound and/or inbound call opportunities. Using client provided customer lists, call guides and script, the customer service representative will initiate customer contact in accordance with campaign requirements.

  • Identify customer needs through standard questioning techniques, and provide product/service information to enable the customer to make an appropriate decision.

  • Be naturally inquisitive and resilient with an ability to articulate, listen and communicate effectively identify customer needs along with providing customers with solutions to solve their concerns.

  • Comply with established prequalification practices and procedures.

  • Must have an excellent communications skills

  • Must have at least 6 months call center/BPO experience

  • Must be willing to work at Ortigas Center, Pasig once ECQ is done

  • Can work from home while on ECQ. Internet connection speed should not be less than 20mbps.

ID: 2020-1229

External Company Name: Full Potential Solutions

External Company URL: www.fpsinc.com

Street: 27th Floor Robinsons Cyberscape

Telecommute: No