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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of University of Pennsylvania (CPUP)

Department: Medical Transcriptionist

Location: Hospital of the University of Pennsylvania – 3400 Spruce St

Hours: Per Departmental Needs

Summary:

• Transcribes, codes, types, and/or inputs dictations and demographics. Transcribes and prioritizes dictations and complicated pathology consultation reports. Contacts physician's office concerning patient diagnoses.

Responsibilities:

Medical Transcription Responsibilities:

• Transcribes, codes, types, and/or inputs dictations and demographics.

• Transcribes and prioritizes dictations and complicated pathology consultation reports. Produces final copy as required.

• Responsible for filing and retrieving reports and/or slides. Deliver slides to in-house physicians.

• Maintains records and generates reports (i.e., problem billing cases for proper identification/follow-up).

• Breakdown and mail/fax reports to appropriate physicians, clinicians, and/or organizations (i.e., Quest). Records faxing of this same subset of reports.

• Gives verbal (phone) Pathology Reports to physicians.

• Researches pending and incomplete cases.

• Generates and/or reviews reports and slides to be sent to outside physicians, makes corrections as necessary, and collates to mail.

• Contact the physician’s office concerning patient diagnoses.

• Answers the telephone, handles direct patient and physician’s requests, and responds to written correspondence from patients, insurance carriers, and/or physician’s offices. Independently resolves issues when necessary.

• Performs other duties in area of responsibility as assigned.

• Follows directives and completes other duties assigned by supervisors, managers, and physicians.

• Inform the supervisor of problem cases.

• Inform coworkers or supervisors of anything that is pending on your desk.

Reading Room & Call Center (If Assigned) :

• Serves as backup to the sign-out clerk and special stain clerk.

• Serves as backup to call center clerks

• If requested, assists physicians with transcribing diagnoses onto protocols, pulls old slides and reports at the request of the staff physician, and orders recut and special stains from the laboratory.

• Pulls slides and reports as requested.

• Completes work within assigned and/or communicated time frames.

• Ensures effective utilization of materials, staff, and financial resources.

• Utilizes all available tools and resources.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED And 1+ years Advanced clerical/secretarial experience in an office setting and experience in a position performing related duties. (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 220689