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American Express Director, Audit Planning & Capacity in Phoenix, Arizona

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

IAG is a worldwide function with 200 team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Most IAG team members hold at least one professional certification.

Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

How will you make an impact in this role?

We are looking for a passionate, talented, and adaptable Internal Audit Professional Practices Director to lead the Internal Audit Group’s audit planning and resource allocation processes.

In this role, you will define a vision and strategy for carrying out the creation of IAG’s audit universe and annual audit plan, while implementing a new resource management tool in a manner that maximizes desired outcomes for colleague capacity and scheduling. You will lead a high-performing team of professional practices colleagues and partner with Auditors, IAG Product, and the IAG Management team to enable this vision to directly contribute to the achievement of our strategic objectives.

Responsibilities:

  • Oversee the processes for establishing and maintaining the audit universe and risk assessment of audit entities.

  • Lead the annual audit planning process, including the preparation and maintenance of the annual audit plan for the Parent Company and Subsidiary Banks.

  • Deliver clear and conscience Audit Plan status updates on an ongoing basis.

  • Deliver quarterly and annual audit planning sessions with the IAG Management team.

  • Oversee and provide effective challenge of proposed audit plan change requests, including the preparation of all related communications and presentation materials.

  • Establish and lead the IAG staffing and capacity planning and resource allocation activities.

  • Facilitate in or lead when required, IAG strategic initiatives or large change moments that impact IAG’s audit universe, audit plan or resource capacity tool.

  • Participate in external assessments of IAG audit activities related to the Audit Universe, Risk Assessment, Audit Plan and Staffing Capacity.

  • Participate in external benchmarking activities and maintain awareness of current, best-in-class internal audit practices and peer-benchmarking.

  • Participate in IAG’s audit reporting process, including the review and issuance of IAG audit reports and other official communications.

  • Effectively teach, coach, and develop team members, as appropriate.

Minimum Qualifications:

  • Seven or more years of experience in internal audit, assurance advisory, public accounting (financial services, banking/ capital markets industry experience, preferred)

  • College degree or advanced degree in Accounting, Finance, Business administration, or equivalent

  • Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA or equivalent), required

  • Strong knowledge and appreciation of Internal Audit regulatory standards and industry best practices

  • Experience with Internal Audit processes for the Audit Universe, Risk Assessments, Audit Plan and Staffing

  • Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management

  • Strong analytic and problem-solving skills (issue identification, problem structuring, analysis, development of root-causes and recommendations), including the ability to analyze results and data to identify issue themes and/or create opportunities for improvement

  • Excellent communication, organization and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives.

  • Experience coaching, motivating and leading high-performing teams and fostering a diverse and inclusive team culture, encouraging input from all team members. Being a People Leader to multiple direct reports at once preferred.

  • Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.

  • Excellent written and oral communication skills

  • Proficiency in Microsoft Office and experience in use of automated reporting and analysis tools

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Internal Audit

Primary Location: US-New York-New York

Other Locations: US-Utah-Sandy, US-Arizona-Phoenix

Schedule Full-time

Req ID: 24023676

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