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This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6568589 Innova Solutions is immediately hiring a Salesforce Applications Support Specialist-1

Position Type:

Contract to Hire

Duration: 6 months C2H

Location: 100% Remote

Our direct client is looking for an Application Support Specialist I

The Application Specialist is responsible for quickly and effectively diagnosing and resolving internal user application issues that are escalated by the Tier 1 support desk. The Application Specialist is an expert in all functional and operational aspects of at least one business software application. With knowledge of client\'s software applications, the Application Specialist may partner with the business to provide IT support for organizational initiatives or activities.

Minimum Qualifications & Experience:

• Diagnoses and resolves software application issues of end users promptly and professionally.
• Ensures that end users are provided with accurate and effective solutions and that end user support needs are met with a consistently high quality of service.
• Engages appropriate IT and business resources to resolve technical issues and support business processes, while updating users on progress toward resolution.
• May perform IT-related activities for projects to support company priorities.
• Identifies and recommends system modifications to reduce user issues.
• Fully documents each issue and resolution using the incident tracking system.
• Keeps support desk team, peers, and management apprised of any new support issues in a clear and timely manner.
• May document and provide input on processes and procedures for training IT team and end users.
• Performs other job-related duties as assigned or apparent.

Other Requirements

• High School diploma or GED
• Bachelor\'s degree in IT, technology-related field or business-related field.
• 3 years plus of experience with waste industry software, including but not limited to InfoPro, Dossier, and TRUX.
• Business systems analytical experience

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Sahil Chawla

Senior Technical Recruiter

Sahil.chawla@innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range*: \$30/hr on W2

*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching \$3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One o Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5