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This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6839830

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Job Description {#job-description bind="i18n: 'job-details.job-description-title'"}

::: {bind="html: pageData().job.description"} As an AMS/SRE Lead, within the Oracle Banking Cloud Services (OBCS) SaaS team, you will assist in designing building, deploying, and operating a micro services-based cloud native SaaS services with extremely high availability and scalability requirements. You will work as a lead member of our OBCS site reliability engineering team who provides guidance to SRE team. You will work in collaboration with Customer, Product engineering and SaaS DevOps teams to evolve systems/products for better scalability, reliability and enable developer velocity. You will be responsible to ensure our services and systems are designed and build from the start with reliability, scalability, and observability as a critical feature. You will also author, review and maintain operational run books to help reduce incident resolution time and be responsible for managing and triaging operational tickets pertaining to the OBCS services. Emphasis on driving prioritization and execution of work based on business impact is a must. You will also work closely with customers and drive customer relationship in US region.

Career Level - IC4 ::: ::: :::

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Responsibilities {#responsibilities bind="i18n: 'job-details.job-responsibilities-title'"}

::: {bind="html: pageData().job.responsibilities"} Key Responsibilities

• Ensures system reliability, scalability, and performance through automation, monitoring, and proactive problem resolution.
• Deploy software to SaaS environments to enhance the availability, scalability, and efficiency of our Oracle products and services.
• Collaborate with the DevOps team to develop automation solutions, reducing the recurrence of complex infrastructure issues.
• Contribute to the design, architecture, and standards for large-scale distributed systems.
• Assist in capacity planning, demand forecasting, software performance analysis, and system tuning.
• Share full-stack ownership of services and technology areas, understanding end-to-end configurations and dependencies.
• Provide technical guidance to development teams, enabling them to enhance internal Oracle services.
• Act as an escalation point for critical issues not documented in Standard Operating Procedures (SOPs).
• Utilize deep knowledge of service topology to troubleshoot issues and propose effective mitigations.
• Explain the impact of product architecture decisions on cloud-native SaaS services.
• Understand and communicate SaaS application availability, Recovery Time Objective (RTO), and Recovery Point Objective (RPO) in relation to incidents and downtime.
• Participate in a 24x7 on-call rotation to support the OBCS SaaS Suite.
• Cultivate professional curiosity and develo p a deep understanding of services and technologies. ::: ::: :::

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