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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is seeking a highly experienced and strategic Vice President of Legacy Simplification to lead and drive the simplification of several of our legacy products, platforms and processes. The Vice President of Legacy Simplification at Lumen is responsible for leading the execution of various initiatives, ensuring they align with the company's strategic goals and ensuring impact from these initiatives are driven to our bottom line. This role involves co-developing and executing the Product and Ecosystem Simplification strategy, overseeing the TDM conversion initiative, and managing the continued implementation of the Network Advancement program. The Vice President is accountable for the impact of these initiatives, ensuring they are executed effectively and deliver the desired outcomes for Lumen. This position will employ cross functional matrix management skills for processes, systems, and tools.

The Main Responsibilities

• Co-Development and Execution of Simplification Strategy:

• Setup Agile squads for E2E solutioning

• Collaborate with cross functional senior leadership to co-develop and execute Lumen's Product and Ecosystem Simplification strategy.

• Ensure timely execution of the simplification initiatives, aligning with the company's overall strategic goals.

• TDM Conversion Initiative:

• Lead the continued execution of Lumen's TDM conversion initiative.

• Oversee the transition from legacy TDM systems to modern, efficient technologies.

• Ensure minimal disruption to services during the conversion process.

• Network Advancement Implementation:

• Own and drive the ongoing implementation plan for Lumen's Network Advancement program.

• Collaborate with cross-functional teams to ensure the successful deployment of network advancements.

• Monitor progress and address any challenges that arise during implementation.

• Leadership and Team Management:

• Successful implementation and proper integration of a new organization and operating model to best accomplish Lumen’s strategic goals within the IOM organization.

• Lead a team of professionals dedicated to legacy simplification and network advancement.

• Provide guidance, mentorship, and support to team members.

• Foster a culture of innovation, collaboration, and continuous improvement.

• Stakeholder Engagement:

• Engage with key stakeholders across the organization to ensure alignment and support for simplification initiatives.

• Communicate progress, challenges, and successes to senior leadership and other stakeholders.

• Financial Management:

• Ensure benefits and impacts of initiatives are being delivered to our bottom line

• Manage the budget for legacy simplification and network advancement oversight resources.

• Ensure cost-effective execution of initiatives while achieving desired outcomes.

• General:

• Foster culture of continuous improvement, driving efficiency and effectiveness in project delivery, utilizing best practices and process to improve competencies and develop people.

• Acts as a critical advisor to the business unit leader and subsequent leadership team in progressing key objectives and identifying and solving challenges.

• Develop key messages and create presentations on behalf of senior leaders by representing and communicating the priorities of leadership across the entire organization.

• Be an integral part of the leadership team to define the long-term strategy, translate the strategy into specific requirements for operations, and proactively develop capabilities and personnel within the operations group.

• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.

• Inspire customer focus by creating an organization-wide culture of customer success.

• Other duties as assigned.

What We Look For in a Candidate

• Bachelor's degree or equivalent

• 10+ years of relevant experience

• 5+ years of leadership experience

• Strong ability to build relationships and establish credibility with executives and stakeholders

• Proven track record of delivering results

• Experience collaborating with operational contacts at various levels

• Proven experience in leading large-scale simplification and transformation initiatives in a complex enterprise environment.

• Strong understanding of Lumen’s product portfolio, legacy systems, TDM technologies, and modern network advancements.

• Excellent leadership, communication, and stakeholder management skills.

• Ability to drive strategic initiatives and deliver results in a fast-paced environment.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$207,022 - $276,030 in all states.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336075

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12/31/2024