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City of Pittsburgh Senior Enterprise Applications Administrator (REPOST) in Pittsburgh, Pennsylvania

Senior Enterprise Applications Administrator (REPOST)

Print (https://www.governmentjobs.com/careers/pittsburgh/jobs/newprint/4571896)

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Senior Enterprise Applications Administrator (REPOST)

Salary

See Position Description

Location

Pittsburgh, PA

Job Type

CS Non-Competitive, Full Time

Job Number

24-SREA-01

Department

Innovation & Performance

Opening Date

07/10/2024

Closing Date

8/5/2024 4:00 PM Eastern

FLSA

Exempt

Bargaining Unit

01

  • Description

  • Benefits

  • Questions

POSITION SUMMARY

The City of Pittsburgh seeks a qualified individual to support enterprise applications delivering mission critical services to meet department needs and provide long-term stewardship of public assets. Enterprise Applications are the major business critical systems that underlie the operation of the City. A Senior Enterprise Application Administrator (SEAA) play a critical role in managing and maintaining the organization's software applications and systems. SEAA will be responsible for ensuring smooth operation, performance, and security of these applications, supporting the needs of various departments and stakeholders across the enterprise. SEAA may instruct the Enterprise Applications Administrators (EAA) and collaborate with various technical experts in implementing leading edge enterprise technologies throughout the City.

This exciting opportunity to leverage technology for efficient and equitable operations will expose the successful candidate to all aspects of municipal government. The Senior Enterprise Application Administrator will work with the team to understand processes, organizational structures, and data to provide technical support for new and existing software applications. Core systems include those used for Enterprise Resource Management, Constituent Management, Asset Management, Permitting, and Police Records. The SEAA will be a key part of the evaluation, selection, planning and implementation of new systems, which will be on boarded by City Operations.

Department : Innovation and Performance

Salary : $81,074 per year.

Posting Type : Announcement

Union : None, this is a non-union position.

Civil Service Classification : Non-Competitive

REQUIREMENTS

General Application Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

  • Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.

  • Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.

  • Click here (https://arcg.is/vD5Hn) to view a map of City of Pittsburgh neighborhoods.

  • Applicants must comply with the City of Pittsburgh's COVID-19 vaccination mandate.

NOTE: If your name appears on the current Senior Enterprise Applications Administrator eligibility list you may not reapply at this time.

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration for employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).

NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.

Qualifying Requirements:

Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.

  • WORK EXPERIENCE: The application must clearly show four (4) years in enterprise application administration, with expertise in deploying, configuring, and managing complex software systems. (Less than full-time experience will be calculated on a pro-rated basis.)

  • EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in computer science, information technology, Geography, Environmental Studies, Engineering, Business Administration, Public Policy, or a related field. Master's Degree preferred. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

  • EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is eight (8) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

  • Written: None required for this position.

  • Performance: None required for this position.

  • Medical: None required for this position.

POSITION DUTIES

  • Strategic Planning: Assists the Senior Manager of Applications is developing and implementing strategies aligned with the organizational goals; identifies opportunities to improve operations and decision-making.

  • Application Deployment and Configuration: Leads the deployment, configuration, and customization of enterprise applications to meet the specific needs of the organization. Collaborates with developers, system architects, and business analysts to ensure seamless integration and functionality of applications.

  • System Administration: Performs routine maintenance tasks, including software updates, patches, and upgrades, to ensure the stability and reliability of enterprise applications. Monitors system performance and resource utilization, proactively identifying and addressing potential issues to minimize downtime and optimize performance. Determines future growth requirements of the applications in areas such as database size, number of end-users and application functionality; works with other information technology professionals to address application capacity needs.

  • Project Management: Plans, coordinates, and manages related administered application projects from conception to completion, including timelines, resources, and budgets. Ensure projects are delivered on time, within scope, and within budget.

  • User Support and Training: Provides technical support and troubleshooting assistance to end-users, addressing issues related to application functionality, performance, and access. Develops and delivers training materials and sessions to educate users on best practices, features, and capabilities of enterprise applications.

  • Security and Compliance: Implements and enforces security policies, procedures, and controls to protect sensitive data and ensure compliance with regulatory requirements (e.g., HIPAA, CJIS). Conducts regular security assessments and audits of enterprise applications, identifying vulnerabilities and implementing remediation measures as needed.

  • Documentation: Maintains comprehensive documentation of system configurations, processes, and procedures to facilitate knowledge transfer and ensure operational continuity. Develops and updates technical documentation, including user guides, installation manuals, and troubleshooting procedures, to support users and IT staff.

  • Collaboration and Stakeholder Management: Collaborates with cross-functional teams, including IT, operations and finance, to understand business requirements and translate them into technical solutions. Communicates regularly with stakeholders to provide updates on system performance, upcoming changes, and maintenance activities, ensuring alignment with organizational goals and objectives.

  • Innovation and Improvement: Stays updated with the latest technologies and trends, and implement improvements to processes.

  • Others: Provides instructions and supports Enterprise Applications Administrators (EAA).

  • Performs other related tasks and duties as assigned or required.

Click here (https://www.governmentjobs.com/careers/pittsburgh/classspecs) to view the full job description including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description .

Full-time City employees receive a comprehensive benefit package including:

  • Health, Dental and Vision Benefits

  • Pension

  • Voluntary Deferred Compensation Plan

  • Tuition Reimbursement

  • Paid Holidays

  • Paid Vacation

  • Personal Days

    (Benefits may be modified based on collective bargaining unit terms.)

    01

    The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N/A.

    02

    Do you have at least four (4) years of experience working with enterprise application administration, with expertise in deploying, configuring, and managing complex software systems?

  • Yes

  • No

    03

    If you checked YES, please describe your experience.

    04

    What is your highest post secondary educational level? What was your field of study/major?

    05

    Did you remember to submit your complete resume online? If you did not, your application may be disqualified.

  • Yes

  • No

    06

    Did you read and understand that you must submit OFFICIAL documentation to the Department of Human Resources & Civil Service to verify any of your post secondary education/training prior to being hired by the City of Pittsburgh? Transcripts must be submitted at the time of any/each job interview you have. (This requirement is listed more comprehensively on the online Job Announcement along with our address.)

  • Yes

  • No

    07

    Due to the City of Pittsburgh's COVID-19 vaccine mandate, the City of Pittsburgh requires all employees to be vaccinated against COVID-19 . Do you agree to provide proof of vaccination if you are selected to fill this position?

  • Yes

  • No

    Required Question

Agency

City of Pittsburgh

Address

414 Grant Street Room 431 Pittsburgh, Pennsylvania, 15219

Phone

412-255-2710

Website

http://www.pghjobs.net

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