Enable America Jobs

Job Description

A client in Plano, TX is looking for a Sales Support Specialist to help maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.

- Enter loads and confirm notes about the status of shipments.

- Support Sales with managing the branches key accounts.

- Schedule pickup and delivery appointments with warehouses and customers.

- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments.

- Handle any issues that arise on shipments and share information and updates with the customers

- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are curate and complete

- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group

- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

HS Diploma

 2 years of customer service or sales experience

 Must be proficient in Microsoft Suite and Excel

 Excellent verbal and written communication (will be answering phone calls and responding to emails)

 Must be self-motivated and able to work in a fast-paced environment

 Must be detailed and solutions oriented null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.