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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Service & Equipment Analytics Manager (m/f/d) - Poland

This role will be responsible for the development of robust analytics and reporting solutions. It will be a cornerstone of successful cooperation and providing expertise to drive Dentsply Sirona’s equipment & services transformation journey.

As part of a Customer Service & Success organization, the role will work in close collaboration with international internal stakeholders to ensure efficient execution projects. The ultimate objective is to leverage data analytics and insights to drive customer experience, service excellence, product design & quality, fleet management automation.

Your responsibilities:

• Collaborate across various business stakeholders to define the roadmap of the program deliverables

• Support building, development and maintenance of reporting systems, dashboards and performance metrics that support key business decisions globally, with an extra focus on EMEA region

• Actively participate in projects’ planning and delivery, and take ownership of success measurement

• Create business impactful insights to transform the customer experience and the technical services operation

• Become a thought leader and subject matter expert of the enterprise data infrastructure in its current state and enable its development and transformation

• Provide appropriate strategic recommendations that improve effectiveness of our core business processes, create synergies and ensure unification across regions

• Help elevate the organization along the analytics maturity – from descriptive to diagnostic, from predictive to prescriptive

• Communicate effectively and advocate for highest data quality, transparency and reporting practices

• Effectively fulfil other tasks and requests supporting organization following the direct manager’s prioritisation

Your profile:

• Bachelor’s degree in Economics, Finance, Mathematics or related field

• Several years of experience in Analytics, Business Intelligence, Finance or related field, preferably in MedTech industry

• Experience in business partner/internal consulting role, preferably in MedTech industry

• Proven track record designing, developing, launching and driving adoption of analytics/BI solutions and products

• Advanced analytical and business strategy skills related to service-line and support program development in technology-related industries

• Proven track record of success in identifying customer needs and converting them into high-value service offerings

• Strong analytical skills: ability to analyze data from a wide range of internal and external sources and translate these into powerful insights

• Proven experience collaborating with multi-faceted teams (marketing, product, commercial) to develop and successfully launch new analytics solutions

• Strong drive to meet timelines, establish clear priorities and hold self and others accountable for results

• Self-starter mindset, thought leader in the area of expertise

• Strategic orientation balanced with a detailed mindset for complex projects

• Effective communication and strong ability to build relationships and work in a team to establish trust and ensure efficient collaboration,

• Capability to work under pressure in a dynamic environment to deliver on communicated timelines and objectives,

• High proficiency in Microsoft Office (Excel & PowerPoint) skills;

• Fluent in written and spoken English

Our offer:

• An entrepreneurial work environment that encourages creativity and innovative ideas

• The opportunity to further grow your career in an international organization

• A market-leading company with an excellent image

• A varied and challenging job with personal responsibility

• A dynamic, result-oriented and collegial team

If you are interested in joining great team, please apply through the link.

Please add the GDPR clause to your resume.

I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject.