Job Information
University of Southern Maine Police Communication Dispatcher in Portland, Maine
Position Title:
Police Communication Dispatcher
Campus:
Gorham
City, State:
Gorham ME
Department:
Public Safety - PSEC
Bargaining Unit:
Police
Salary Band/Wage Band:
B21, $19.44, Step 3
Work Schedule:
TBD
Statement of Job:
Are you interested in completing or furthering your education, or are you in the planning stages of sending your dependents to college? Do you enjoy working with people, and take pride in public service and helping others? If so, we invite you to consider an exciting opportunity with the Department of Public Safety as a Police Communication Dispatcher on our Gorham Campus.
Our Dispatchers are often the first point of contact between the community and emergency responders and help coordinate a response to all calls received. Dispatchers must present a positive, supportive, and friendly professional image to those who call or come in to seek assistance. Dispatchers operate with the highest degree of integrity and ethical behavior, as they often handle sensitive and confidential information. Leveraging their knowledge and service skills, Dispatchers must be able to quickly assess any situation and ensure the proper responses to calls while maintaining an accurate record of each call or incident.
Practicing the principals of community policing and problem solving, members of the Department of Public Safety enjoy the satisfaction of a close working relationship with our community. We live our USM Service Promise: Student Focused Every Day. We are looking for employees who understand that promise and support our values: Respect & Care, Integrity, Equity and Responsiveness.
Dispatchers are paid based upon certification: $19.44/hour non-certified; $19.86/hour certified. Non-certified dispatchers are required to obtain appropriate certification within one year of employment, and will receive a step increase to be commensurate with certified dispatchers.
This position is a full-time position located on our Gorham Campus. Work schedule/shift is assigned according to Unit seniority, with likelihood that this will be an overnight shift. There is a shift differential of either $1.00/hour or $2.00/hour for eligible shifts.
The University of Maine System has excellent, unmatched benefits including:
Tuition waiver for yourself, and discounted tuition rates for your spouse and/or eligible dependents
Excellent healthcare benefits with low out of pocket expenses
Participation in the Maine Public Employees Retirement System, or a 403b retirement plan with excellent employer contribution
Gym membership and wellness plans
Long and short term disability insurance
Eye care, dental, pet care, and home and auto insurance benefits
Earned sick and vacation leave, as well as 13 paid holidays
Educational* and specialty pay stipends
Shift differential and earned compensatory time
*Educational stipends for applicable degrees and certifications (applicability of program to police work to be determined/approved by Chief of Police):
Emergency Medical Technician (EMT) certification: $15/week ($780/year)
Associate's degree: $20/week ($1,040/year)
Bachelor's degree: $25/week ($1,300/year)
Master's degree: $30/week ($1,560/year)
Click here for more information about our outstanding benefits package (https://usm.maine.edu/campus-human-resource-services/wp-content/uploads/sites/235/2022/09/Police-UMS-Benefit-One-Pagers-12.23.2021.pdf) .
The University is committed to building a culturally diverse team of leaders, faculty, and staff. We welcome applicants who are multilingual and strongly encourage women, LGBTIQA+, minorities, individuals with disabilities, and veterans to apply.
Qualifications:
Required:
Prior public safety experience is desirable, but we will train the right person.
Must possess certifications or be able to complete the Certified Terminal Operator and Emergency Telecommunicator courses through the Maine Criminal Justice Academy within one year of employment.
Familiarity with telephone and radio dispatching equipment is a plus. A background investigation is required, including criminal records check and fingerprinting.
Other Information:
To apply materials must be submitted via "APPLY FOR POSITION" at the bottom of this page. You will create an applicant profile and complete an application and upload a cover letter and resume/curriculum vitae. Finalist candidates will be asked to provide a list of the names and contact information for three references.
We will review applications on an ongoing basis as they are submitted and until the position is filled.
We are not able to consider applicants who require Visa sponsorship support.
Appropriate background screening will be conducted for the successful candidate.
The University of Southern Maine is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. For inquiries regarding non-discrimination policies: Equal Opportunity Office, 101 North Stevens Hall, University of Maine, Orono, ME 04469-5754, 207.581.1226, TTY 711 (Maine Relay System).
Work Year Calendar:
Fiscal Year (12 Months)
Required Documents:
Cover Letter, CV/Resume