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Description:

WE ARE LOOKING FOR a Restaurant Manager

Job Summary:

The Hyatt Regency Portland at the Oregon Convention Center is seeking a dynamic and experienced restaurant manager to join the team!

You are passionate about Food & Beverage, we are passionate about delivering an exceptional experience to our guests and colleagues, and providing you an environment to thrive! We welcome you to bring your knowledge and experience in hospitality leadership, and allow us to continue to grow and develop with you in your career! Just steps away from the Oregon Convention Center, the Hyatt Regency Portland at the Oregon Convention Center offers an experience like nowhere else. As the largest hotel in Oregon, we have created a Food & Beverage program that stands out to our guests and is led by colleagues as passionate as you.

What will you be doing?

Join us as our Restaurant Manager, and you will support multiple outlets including: Spoke & Fork (lobby bar), Bridgetown restaurant, and Market (fast casual 'grab & go' style).

Duties Include:

• Support the Director of Outlets, Assistant Operations Director, and Director of Operations in leading the Food & Beverage Outlets

• Direct and oversee development of employees

• Hire, train, empower, coach and counsel, performance and salary reviews

• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations

• Coordinate outlet operations with other hotel departments to ensure efficient guest service

• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

• Implement procedures to increase guest and employee satisfaction

• Exercise quality control for both food and beverage

• Maintain Hyatt standards of service and ensure their implementation

• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

What are the additional benefits of working at the Hyatt Regency Portland?

· Health Benefits for you and your dependents

· Paid Vacation, Sick and Holidays

· 401K Plan with Matching Contributions

· Employee Stock Purchase

· Wellbeing Programs

· Tri-Met discount

· Complementary Meals

· Tuition Reimbursement Program

· Family Bonding Benefits as well as Oregon Paid Leave

· Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.

· Opportunities to participate in our Hyatt Regency HyPride Program

· A supportive and inclusive work environment that values diversity and teamwork.

In 2023, Hyatt Regency Portland received, AAAFour Diamond Award and Trip Advisor Traveler’s Choice Award. We received recognition for a GBAC Star Accredited Hotel. As a Company we received Fortune's 100 Best Companies to Work For® - FORTUNE and Great Place to Work®

Hyatt ranked as #16 Best Employer for 2021 and America's Best Employers for Diversity – Forbes. 100 Best Workplaces for Millennials – FORTUNE.

About Hyatt Regency Portland

Being part of the Hyatt Regency Portland family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best .

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt hotels or offices.

Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Qualifications:

• Demonstrated ability to effectively interact with people

• F&B management experience

• Service oriented style with professional presentations skills

• Proven leadership skills

• Hotel/Hospitality degree an asset

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

• Experience in implementing new food & beverage concepts

Primary Location: US-Oregon-Portland

Organization: Hyatt Regency Portland Convention Center

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: POR001937

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.