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Job Information
Casella Waste Systems Inc. Logistics Specialist in Portsmouth, New Hampshire
Position Summary
The Logistics Specialist acts as part of a team that receives and executes service orders from internal and external customers, and directs the day to day movement of materials necessary to meet service expectations of customers while also strategically distributing materials to meet transportation and/or internal and external end site partner obligations or expectations.
Key Responsibilities
- Ensures that customer’s material removal schedules are met daily and adjusts schedules as necessary to adapt to any changes.
- Communicates with sale's person or team to ensure that deliveries are completed in a timely manner and meets the customers’ expectations.
- Responds to incoming communications from customers’ operational staff, builds relationships, and solves routine problems.
- Organizes and determines daily load schedule and distribution plan to meet obligations and expectations of multiple interested parties.
- Collaborates with end sites for daily delivery times, track success rates of meeting the schedule, report information back and troubleshoot delivery issues with operational staff or commodity/product customers.
- Tracks and monitors inventory at certain internal and external customer locations to assure material removal schedules match with desired inventory levels.
- Composes and maintains accurate and accessible records of schedules, dispatch activities, and completed deliveries to ensure available materials are available when needed.
- Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have an associate’s degree or equivalent experience, 3-5 years of customer service experience, a history of succeeding in collaborative environments, and be legally eligible to work in the US. A valid driver’s license travel 10% of the time and periodic overnight travel for regional meetings are required. A bachelor’s degree or equivalent experience, and experience or interest in an environmental and/or sustainability field are preferred.
A demonstrated success of meeting customer’s needs and an ability to work on a team to achieve desired results are expected. Strong interpersonal skills, excellence at solving routine problems and aptitude for using data to measure service success are needed.
Attributes
Organized, customer-focused individual who can see the larger picture while focusing on detailed information and is consistent, able to manage time well, responsible, proactive and is able to communicate well with others.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
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Benefits & RewardsWant easy-to-use, rewarding benefits? Well, we’ve got those! Our employee rewards program is designed to help you in your career, and in your life outside of Casella. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you.
EEO
Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people.
Job Locations US-NH-Portsmouth
Job ID 2024-5192
Category Business Support
Type Regular Full-Time