Job Information
Lithia & Driveway Service BDC Representative in Priority Honda Hampton, United States
Dealership:L0579 Priority Honda Hampton
Do you have a knack for providing outstanding customer service?
Priority Honda Hampton is NOW Hiring!
Join our Business Development Team Today!
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
Business at Priority Honda Hampton is better than ever, and we need additional Appointment Schedulers/Service BDC Representatives for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.
What will you be doing?
Answering inbound phone calls, and tend to customer needs
Scheduling and setting appointments for Service
Reaching out to customers whose vehicles are due for service
Follow up with via phone, email, and text
General administrative duties, as assigned
Maintain outstanding phone etiquette
Provide a best-in-class customer experience
Who are we looking for?
Polished, professional, and customer-focused
Ambitious self-starter
Ability to present information in a clear and professional manner
Strong time management skills
Computer proficiency
We offer industry-leading benefits:
Competitive pay
Medical, Dental, Prescription and Vision Plans
Paid Holidays & PTO
Company- Paid Short and Long-Term Disability
Company-Paid Life Insurance
401(k) Retirement Plan with Employer Match
Free Employee Health Clinic
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!