Enable America Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Development

Mastercard is dedicated to inclusive economic growth for all people across the globe. The mandate of the Humanitarian & Development team is to transform communities at the Base of the Pyramid (BOP). We leverage our digital technology and innovate new business models to digitalize essential daily services – provisioning healthcare, distributing agriculture subsidies, streamlining small merchant supply chains, optimizing aid distribution, and more. By so doing, we go well beyond Mastercard’s traditional payments remit, and critically, increase our reach to the 1+ billion previously unserved consumers at the BOP.

The Manager, Product Development must be able to support innovation projects, dynamically consult and manage both business and technical facets for solution delivery, translate from business goals to functional requirements, and lead internal and external partners towards a successful solution delivery.

• Are you passionate about transforming lives at the Base of the Pyramid consumers?

• Have you ever brought a product to market, ideally in emerging markets, across multiple geographies and cultures?

• Can you bring structure and rigor to a fast-moving environment beyond Mastercard’s core business?

Role

• Partner with cross-functional teams to design, develop and deliver new Products for Community Pass Payments domain

• Understand business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes

• Act as a translator between functional specialists (UX, Architecture, Engineering, QA, Product Commercialization, Legal, Data Privacy) to ensure product vision is understood and committed outcomes are delivered

• Define product requirements based on product roadmap; Define user journeys and user flows

• Manage product development process for Community Pass Payments products, understanding the Software Development Lifecycle to ensure that initial build effort concludes on time and budget

• Elicit requirements from multiple sources such as business teams, customers, vendors and market insights

• Document and communicate core product concepts to Engineering teams

• Drive customer workshops for integrated product functionality

• Track and manage risks and issues, including escalations to management

• Identify and recommend opportunities to standardize and automate efforts to ensure quality and enable scaling of product

All About You

• Passionate about transforming lives at the Base of the Pyramid consumers, with an ability to uncover needs and design features to serve this unique segment

• Proven experience launching and scaling new product deployments

• Ability to engage high-level stakeholders and partners in support of development activities

• Demonstrated ability to work within and across geographic boundaries within a matrix environment, comfortable with fast and fluid environments, good team player

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.