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Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Coordinates and delivers new employee orientation. Assists with the delivery of some soft skill development courses, training on Human Resources¿ processes/technology, and compliance training. Prepares job aids and resources to support employees with frequently asked questions/common issues to enhance employee experience. Assists Supervisory Training Specialist with the continual review and revision of training offerings to ensure offerings are adaptive, relevant, and innovative and aligned to organizational and individual department needs. Serves as a Site Administrator for the organization¿s Learning Management System (LMS); provides first level technical support to employees (escalating issues as necessary to the next level for resolution). Creates sessions, events, and learning assignments (one-time and recurring) in the LMS. Processes course enrollment, attendance, and other data. Monitors course interest tracking, pending enrollment lists, and waiting lists. Creates complex reports, such as, course completions, training evaluation metrics, and mandatory training compliance, utilizing system and organizational tools on a weekly, monthly, quarterly, and/or annual basis according to customer needs. Supports ongoing training program operations involving the usage, analysis, and administration of the LMS. Works under the general supervision of the Supervisory Training Specialist to provide a variety of administrative/logistical support for the Training Department. Maintains, organizes, and prepares materials and resources. Prepares communication/templates to promote department offerings, explain and clarify policy/procedures, and effectively respond to prospective employees, current employees, and supervisor inquiries. Organizes the workflow of various tasks and incoming requests. Manages the department calendar and sends confirmations for training events. Organizes logistics, such as, room reservations, instructor availability, technology, room set-up etc. Performs other related duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelor¿s degree in a related field appropriate to the work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR three years of practical experience that involved work of a technical, specialized, or support nature in the field of education and training. Experience in delivering courses/trainings/briefings, and/or creating job aids for adult learners. Knowledge of effective training/facilitation practices. Skill in communicating effectively both orally and in writing to individuals at different levels of an organization. Proficient in MS Office, specifically: Excel to compile, filter, and sort data, PowerPoint to create/edit presentations, and Outlook to manage calendars and tasks. Experience with Publisher, Access, and SharePoint a plus. Demonstrated ability to manage the workflow of multiple, competing tasks. Demonstrated administrative skills such as experience collecting and organizing documentation or files. Ability to work independently, prioritize and plan, while functioning as part of a team. Ability to handle sensitive information with discretion. Experience with virtual learning platforms (such as WebEx) and a Learning Management System (LMS) preferred but not required. Willingness to learn various new training approaches and technologies. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.