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Stryker Associate MAKO Product Specialist in Quarry Bay, Hong Kong

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

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About the job:

We are looking for a dynamic and hands-on Associate Mako Product Specialist professional who can work independently by educating and demonstrating the benefits of key products to clinical professors as well as teach hospital faculty, residents and students.

This role will be required to pass Mako course examinations and be a certified Mako Product Specialist within probation.

What you will be doing:

  • Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to ensure ideal placement and precision.

  • Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Robotic Arm Interactive Orthopedic System, optimize surgeon product experience by assisting in preoperative and intra-operative discussion, including implant planning, implant sizing and positioning.

  • Develop expert knowledge across Joint Replacement and Spine product range

  • Provides documentation, reports and associated metrics to direct supervisor regarding surgery supporting and education event, plus management and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements.

  • Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.

  • Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value.

  • Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the System, accessories, disposables and implants.

  • Provides prompt and accurate complaint reports per the requirements of MAKO's quality system.

  • Solves product problems for customers in an expeditious manner.

  • Provides case coverage at unassigned accounts as needed.

  • Maintain current credentials as required by MAKO clinical training department.

  • Develop and deliver training and education programs to Stryker peers.

  • Travel may vary up to 20% depending on assignment.

Who are we looking for:

  • Degree in Engineering, Biomedical Science / Biomedical Engineering.

  • Able to work comfortably in operating theatres.

  • Good initiative, drive and enthusiasm

  • Excellent communication

  • Good planning skills

  • The ability to work calmly under pressure.

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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