Job Information
AIG Customer Service Officer in Quarry Bay, Hong Kong
Who we are
Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.
Your contribution at AIG
Answering customer enquiries and complaints by phone and email
Providing accurate product/marketing/service information to clients
Taking orders and providing after sales service
Maintaining a professional and good image to customers on providing business services
No shifting is required and 5 days’ work week
What we are looking for
Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be preferred
Passed IIQE Paper 1 & 2 would be an advantage
Strong communication skills in English, Cantonese; ability to speak in Putonghua will be an advantage
Excellent written manners in both English and Chinese
PC literate and able to type fast.
Able to work independently, as well as, be a team player
Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive
Self-motivated, eager to learn, responsible and patient
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Functional Area:
OP - Operations
Estimated Travel Percentage (%):
Relocation Provided:
AIG Insurance Hong Kong Limited
At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.
But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .