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South Lake Union Hotel LLC dba Astra Hotel Seattle Part Time - Altitude Lounge Bartender in Queen Anne, Washington

Description Wage: $20.39 The Bartender is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Lounge and Restaurant; collecting payments; assist in maintenance of bar area; and making drinks for Restaurant food servers and cocktail servers. Flexible availability needed for weekdays, weekends and holidays. ESSENTIAL JOB DUTIES: Creates 100% guest satisfaction by providing "Can Do" attitude and genuine hospitality and by exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate Performs other duties as required to provide "Can Do" attitude genuine hospitality Provides service by suggesting a cocktail/wine or non-alcoholic beverage, recommending promotional items and upselling to premium products as appropriate Demonstrates a thorough knowledge of beverage recipes and mixing procedures Maintains knowledge of bar inventory and wine selection to respond properly to customer questions Prepares drinks in accordance with the server's and guest's order Stocks and orders all supplies and glassware; displays beverages in an attractive fashion Provides excellent customer service by suggesting food and beverage recommendations and upselling as appropriate Demonstrates a thorough knowledge of the menu Provides guest with a high level of knowledge for menu choices Takes guest's order - provides explanation of menu and upsells as appropriate Utilizes MICROS POS to accurately enter food & beverage orders an process discounts and payments Keeps bar area and floor areas clean Completes all side work assignments to restaurant bar standards Consolidates/prepares bar garnishes and mixes/juices Performs duties according to the Department of Health sanitation and food safety guidelines Understands and follows the Department of liquor control laws and regulations for beverage service Handles cash, checks and/or credit cards in accordance with Marriott policies Perform related duties as assigned by Manager Must perform manual and electronic transactions that include: monies, room charge, credit card, coupons, vouchers, and any hotel issued certificates JOB REQUIREMENTS: High School Graduate or equivalent Graduate of bartending school preferred At least 1-year experience as a bartender in a medium to high volume environment, hotel experience preferred Must be 21 years of age. Food Permit Required TiPS Training will be provided BENEFITS: 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Commuter - 40% subsidized $10 meal credit / per day worked Financial Coaching Exercise/Gym Discounts Weight Management/Healthy Eating Programs Nursing Mothers Programs Mental Health Support Tools Career Development Education Assistance Program Employee Assistance Sick Pay (Seattle PSST) Room Discounts with any Marriott Brand Hotel (31 different brands globally) Additional Room Discounts for select hotels within portfolio Other Travel Discount Programs Two pairs of slip resistant shoes a year Astra Seattle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call (206) 693-6040 or email Deanne Shawley at deanne.shawley@astrahotelseattle.com to let us know the nature of your

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