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Join our Partner Center Accounts team at Microsoft. We are on a mission to streamline partner enrollments and vetting processes to ensure a smooth onboarding experience. As an integral member of our global team, you will develop capabilities that empower partners to manage their business relationships effectively. If you possess a deep understanding of customer needs, compliance, and security, and excel in a collaborative and innovative environment, we welcome you to contribute to enhancing the Partner Center Account Enrollment Experience.

We are seeking a Senior Product Manager to oversee internal products and programs related to the Microsoft Partner Center – Accounts Enrollment experience. The role involves driving the development of features that enhance accounts enrollment, security, and compliance. The successful candidate will collaborate with various teams and organizations to achieve product and project goals, meet key objectives, and ensure successful project completion.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define the long-term vision and strategy for the Partner Center Account Enrollment Experience by identifying problems and understanding customer needs, compliance, security, market and user research, and the competitive landscape.

• Collaborate with engineering, support, business, and field teams to gather input and support for the product vision, strategy, and roadmap.

• Lead planning, feature development, and cross-organizational alignment, manage deliverables, and achieve objectives and key results (OKRs).

• Measure performance metrics (OKRs and KPIs), monitor and report progress (e.g., business reviews), and implement actions to improve product/feature development, iteration, and implementation.

• Communicate status and features to both internal and external stakeholders. Build relationships with stakeholders and navigate ambiguity.

• Utilize data and telemetry, including customer feedback systems, to develop and share insights on product performance and customer needs.

• Track success criteria of a feature group, identify short-term investment opportunities, and collaborate with partners for support.

• Define a feature set, facilitate usability reviews with customers, own a portion of the roadmap for a feature group, and organize scenario walkthroughs to identify issues.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development

• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 7+ years of experience in product/service/project/program management

• OR software development

• OR equivalent experience.

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 3, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .