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The mission of the MCAPS (Microsoft Customer and Partner Solutions) Academy is to help employees learn, apply, and master the skills they need to tap into their unlimited potential , so they can help customers and partners realize theirs . We ensure all MCAPS employees are empowered by community, supported in career growth, equipped with the most industry-relevant learning, and enabled by modernized learning experiences inspired by market leaders.

We're hiring an experienced Senior Communications Manager to join our team, spearheading our strategic communication efforts and crafting impactful strategies. This role is accountable for providing full-service strategy consulting, solutioning, journey building, creation, copywriting, localization, and deployment for employee skilling communications worldwide. It involves orchestrating key communication initiatives, overseeing external resources, and driving engagement for all learning communications for Microsoft's Commercial Sales Organization (MCAPS) as well as other campaigns with company-wide impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

• Orchestrate communication initiatives and manage a team of external resources to ensure adherence to business priorities, standards, and successful campaign execution.

• Develop and execute communication strategies, targeting diverse audiences, and ensuring consistency across messages and channels.

• Craft compelling stories using data and insights, determining appropriate formats, and ensuring confluence of content and audience across narratives.

• Limited Executive Communications support for the General Manager

• Manage stakeholder expectations, prioritize tasks, and drive successful execution of communication efforts.

• Identify opportunities to enhance reputation, mitigate risks, and act as a trusted advisor within the organization.

• Monitor and analyze the impact of messaging, set metrics and Objectives and Key Results (OKRs), and implement improvements to drive impact.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field or 4+ years of relevant experience.

• 4+ years experience supporting senior executives in an executive communications role

• Demonstrated experience driving adoption across multiple staekholders with varying agendas

Additional or Preferred Qualifications:

• 3+ years of specialized functional experience.

Skills and Abilities:

• Communication and storytelling skills

• Business acumen and strategic thinking

• Ability to influence and manage stakeholders effectively

• Proficiency in data analysis and decision-making

• Experience in project and program management

• Knowledge of corporate communications standards and practices

Communications IC4 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

• Single reqs: Microsoft will accept applications for the role until April 30, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .