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Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

This key role will be focused on increasing Kuiper Satellite production rate through continuous improvement strategies. In this role, you will manage an operational excellence program that will drive improvements in a variety of areas such as manufacturing, testing and/or fulfillment processes. To deliver these complex solutions, you will partner with peers across all Kuiper teams, including hardware, software, manufacturing, quality, launch, test etc. Candidate superpowers should include ownership, insist on high standards, continuous improvement, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration. The candidate will embody Amazon's Leadership Principles to achieve operational excellence and drive transformative change. The role is based in Redmond, WA

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

The Sr Technical Program Manager for ProdOps Operational Excellence role is key to Kuiper's ability to increase satellite production rate. This role requires a strategic thinker with excellent leadership skills to enhance operational efficiency and foster a culture of continuous improvement.

This role will combine driving a large continuous improvement portfolio of impactful projects along with leading deep dives analysis to root cause a specific process or area (product engineering). You will assess the effectiveness of all operational activities on site using specific analytical tools (eg. Kaizen, Six Sigma, DMAIC, VSM etc.) to generate proposals for waste-reduction and corrective actions. A successful candidate should be equally comfortable collaborating on process improvements, equipment design/improvement, automation projects, data collection/analysis or negotiating new requirements with design engineers. Your proven track record of managing projects and leading rapid investigation initiatives will be key to your success in this role. Your experience managing cross-functional initiatives will help you create efficient mechanisms allowing many engineering and operational teams to improve Kuiper satellite production systems.

A day in the life

This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.

You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.

About the team

The Operations Command Center (OCC) team is the Kuiper Production Operations Integrated program management function that enables successful production scaling. The vision of OCC team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms.

Basic Qualifications

• 6+ years of technical product or program management experience

• Bachelor's degree in engineering, computer science or equivalent

• 3+ years experience in aerospace engineering, industrial engineering, operations management or equivalent

• 3+ years leading continuous improvement initiatives, managing operations, or a related role within the manufacturing, fulfillment or testing organization driving automation, LEAN/Six Sigma, 5S initiatives.

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines.

• High sense of ownership, urgency, and drive.

• Ability to communicate effectively with both technical and non-technical individuals.

Preferred Qualifications

• Masters degree in engineering (aerospace, aviation, computer science, electrical, electronics, industrial) or business administration.

• Experience working in the aerospace or aviation industry

• Experience in setting up or launching new industrial processes (start-up)

• 2+ years managing the development of mechanical hardware OR developing software to drive automation OR developing electrical systems

• Knowledge of enterprise resource planning (ERP) and manufacturing execution system (MES) software.

• Lean/Six Sigma certification (black belt)

• Experience owning cross-functional program strategy, end to end delivery, and communicating results to senior leadership (up to VP level)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.