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Description

Job Title: Project Coordinator

Location: UK, Remote

Job Type: Full-Time

eProductivity Software (ePS)  is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies.  With several offices worldwide, including in the United Kingdom (Malton & Dronfield), and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.

Overview:

We are seeking a motivated and detail-oriented Project Coordinator to join our ePS Escada team. This role will involve day-to-day admin support of the Project Managers and Operations Manager as well as; documentation, planning, coordination and financial support.

Responsibilities:

• Support project managers, operations manager, finance team, and planning lead in day-to-day activities.

• Assist in ensuring project managers are tracking to Key Performance Indicators (KPIs) and report these KPIs during daily operations calls and weekly KPI meetings.

• Communicate with customers during projects and post-installation to gather Net Promoter Score (NPS) data, report NPS scores to the business, and assist in forming improvement plans.

• Aid in the preparation and maintenance of project budgets.

• Communicate verbally and preferably in writing with clients or stakeholders in English and French, and potentially in German, Spanish, or Italian.

• Utilise software tools such as Salesforce, Smartsheet, Excel, Word, and PowerPoint for project management, data analysis, and documentation purposes.

• Collaborate closely with project managers, operations manager, finance team, and planning lead to facilitate smooth project execution and resolve any issues that may arise.

• Maintain accurate project documentation and reports.

• Coordinate meetings, schedule appointments, and manage calendars for project team members.

• Provide administrative support as needed.

• Occasionally travel to understand our customer base, and travel to the office a minimum of once per month if not local.

Qualifications:

• Bachelor's degree or equivalent experience preferred.

• 3+ years of experience in a project coordinator/administrator role.

• Proficiency in English and French (spoken and written); knowledge of German, Spanish, or Italian is a plus.

• Strong organisational and time-management skills.

• Excellent communication and interpersonal abilities.

• Ability to work effectively in a team environment and independently.

• Proficiency in using Salesforce, Smartsheet, Excel, Word, and PowerPoint.

Benefits:

• Competitive salary

• Health insurance

• Optional Dental Plan

• Generous retirement contribution

• Generous holiday scheme

• Profit share and ePraise awards

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.

ePS – Empowering Packaging and Print