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Project Analyst, Customer Office

Brand: Bath & Body Works

Location: Reynoldsburg, OH, US

Location Type: Hybrid

Job ID: 04BKE

Job Area: Marketing

Employment type: Full-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Summary

The Project Analyst supports the planning, execution, and delivery of strategic projects within the BBW Customer Team. This role involves collaborating with cross-functional teams to drive projects that enhance the Customer experience, optimize operations, and achieve business objectives.

Responsibilities

• Project Planning: Support the development of project plans across various initiatives and campaigns. Define, manage, and track scope, objectives, timelines, and resources.

• Cross-functional Collaboration: Coordinate with internal partners to align on objectives and requirements. Facilitate communication and collaboration among key members throughout the project lifecycle.

• Vendor Management: In some instances, identify and engage with external vendors, contractors and suppliers as needed for execution. Manage vendor relationships and ensure compliance with BBW standards and quality requirements.

• Budget Oversight: Support development of budgets and monitor expenses to ensure adherence to financial targets. Track costs, approve expenditure and find opportunities for cost savings and efficiency improvements.

• Timeline Management: Create and maintain project schedules, tracking progress against key timeframes. Proactively identify potential delays or bottlenecks and implement strategies to keep work on track.

• Quality Assurance: Establish quality standard for projects to ensure deliverables meet or exceed expectations. Conduct regular inspections and quality checks to verify compliance with specifications and standards.

• Change Management: Evaluate and manage changes to project scope, requirements, or timelines. Assess the impacts of changes on project objectives and key members and communicate effectively to ensure alignment and minimize disruption.

• Risk Management:Identify potential risks and develop mitigation strategies to minimize their impact on project success. Monitor risk factors throughout the project lifecycle and implement contingency plans as needed.

• Reporting and Documentation:Prepare regular progress reports, status updates, and presentations for key members including senior management. Maintain comprehensive project documentation, including plans, schedules, budgets, and post-implementation reviews.

• Team Leadership: Provide leadership and direction to project team members, fostering a collaboration and results-focused environment. Motivate team members to achieve project goals, resolve conflicts and support professional development.

• Other duties as assigned

Qualifications

2-5 years of proven experience in project management within the retail or marketing industry, with a focus on corporate retail or marketing operations.

Strong understanding of retail or marketing processes, systems, and standard methodologies.

Excellent communication, negotiation, and stakeholder management skills, with the ability to build consensus and drive alignment across cross-functional teams.

Proficiency in project management tools and software.

Education

Bachelor’s degree in business administration, retail or marketing management, project management or a related field; or equivalent combination of education and experience

Core Competencies

Lead with Curiosity & Humility

Build High Performing Teams for Today & Tomorrow

Influence & Inspire with Vision & Purpose

Observe, Engage & Connect

Strive to Achieve Operational Excellence

Deliver Business Results

Benefits

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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