Job Information
Insight Global Service Desk Specialist in Richmond Hill, Ontario
Job Description
Insight Global is looking for two Service Desk Specialists, one unilingual and one bilingual (English and French), to join a team at one of Canada's largest retail/e-commerce companies on an on-site basis. The ideal candidates will be brought on to support a user migration project. You will be responsible for reimaging laptops, decommissioning outdated laptops, and installing new programs on updated hardware while supporting the user before and after the new equipment process.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
-Basic Windows 10/11 and Office 365 knowledge is required.
-Excellent communication skills are a must
-1-2 years of working experience as a technical support or desktop support specialist -Prior experience re-imaging laptops null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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