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Job Information
Somatus Nurse Practitioner Scheduler in McLean, Virginia
Overview
As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.
It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?
Showing Up Somatus Strong
We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:
Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.
Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.
Showing Up for You
We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:
Subsidized, personal healthcare coverage (medical, dental vision)
Accrual of 3 weeks’ Vacation (PTO)
Professional Development, CEU, and Tuition Reimbursement
Curated Wellness Benefits supporting teammates physical and mental well-being
Community engagement opportunities
And more!
The Nurse Practitioner Scheduler will provide front line support to Nurse Practitioner end users by responding to telephone calls, email, Micro Soft Teams Chat, and electronic requests for technical support to include Service Requests. He/she will document, track, and monitor all incidents reported from each original support request to ensure a timely resolution. The MRA Coordinator/Administrative IT Support Specialist demonstrates knowledge of commonly used Service Desk concepts, practices, and procedures and relies on instructions and pre-established guidelines to perform the functions of the job.
This role is a fully remote position where you must reside in the state of VA.
Responsibilities
Provide timely support and coordination of Nurse Practitioners, Community Health Workers in their use of the clinical applications within Renal Care IE. Scheduler
Schedule MRA visits for all assigned Nurse Practitioners and / or geographic areas.
Collaborate with operations team to assure coordination of telehealth assisted and RN piggyback visits.
Maximize productivity of Nurse Practitioners to assure visit count goals are met.
Coordinate and manage Nurse Practitioners Outlook Calendars to ensure “block scheduling” is being followed and 4 MRA assessments are scheduled on each NP (Nurse Practitioner) calendar per day
Track MRA (Medicare Risk Assessment) completions via MRA Tracker weekly
Track failed/canceled MRAs to include detailed report as to root cause weekly
Implement and monitor MRA Ticket system to track and document All issues related to MRA workflow execution
Ensure that the incoming requests and trouble calls are monitored and addressed promptly. All calls should be addressed the same day. Emergent issues are to be reported up to immediate supervisor for review
Participate in special projects IE. CMA (Care Management Assessment) completion
This role will be responsible for processing inbound and outbound communication (Fax, telephonic, and letters) and ensuring completeness of medical records
Enter, review, and verify member information within the care management platform
Communicate with care teams regarding admission & discharge status of members
Establish positive, supportive relationships with providers and patients
Perform other duties and responsibilities as required, assigned, or requested.
Qualifications
Must possess a high school diploma or GED
Must be organized, detail-oriented, and able to handle multiple tasks simultaneously
Ability to verbally articulate and communicate with manager, team members, and customers
Proficient with Microsoft office applications including Word, Excel, and PowerPoint
Able to use various office equipment, such as a copier, fax machine, telephone, and scanner
Must have working knowledge of Windows and Apple operating systems
Proof of vaccination will be required within 3 days after your start date
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company. All requests for proof of vaccination or for exemptions from the vaccination requirement will be subject to any limitations stipulated by current state and/or federal laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
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