Enable America Jobs

Sr. IT Production Specialist (Remote/Contract)

Contract: 1+yrs

Duration: 1 year

Primary Purpose: To lead the flow of production system and process; to ensure production application and processes are executing as designed.

Essential Functions and Responsibilities:

• Researches and resolves complex technical problems or data discrepancies reported by clients.

• Responsible for maintaining and upgrading corporate systems.

• Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.

• Gathers data for the client, documenting the overall system and how it works.

• Works with development staff on creating and implementing production schedules.

• Reviews and maintains updated user documentation as needed.

Additional Functions and Responsibilities:

• Performs other duties as assigned.

• Supports the organization's quality program(s).

Qualifications:

Education & Licensing: Bachelor's degree from an accredited college or university preferred.

Specific Experience:

• Four (4) years' experience with IBM Sterling B2Bi/PCM required.

• Two (2) years’ experience with Tidal TWA application experience preferred.

• Two (2) years' experience with AIX, Linux Server, and SFTP Server, and two (2) years' experience in Unix scripting and maintaining scheduled services preferred.

• Two (2) years customer service experience in claims management or insurance environment preferred.

Skills & Knowledge:

• 4 years' experience with IBM Sterling B2Bi/PCM required.

• 2 years’ experience with Tidal TWA preferred.

• 2 years' experience with Progress Messageway preferred.

• 2 years' experience UNIX/Linux administration/navigational knowledge preferred.

• 2 years' experience UNIX SFTP and FTP server administration preferred.

• 2 years' experience working out of a ticket queue with defined SLAs required.

• 1 year experience with SQL queries in Oracle and MS SQL preferred.

• Ability to maintain scheduled jobs in high data flow environment.

• Knowledge of file encryption software (PGP & GPG).

• Ability to work effectively in a high change environment.

• Excellent oral and written communication skills, including presentation skills.

• PC literate, including Microsoft Office products.

• Analytical and interpretive skills.

• Strong organizational skills.

• Excellent interpersonal skills.

• Ability to create and complete comprehensive, accurate, and constructive written reports.

• Ability to work in a team environment.

• Ability to meet or exceed Performance Competencies.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.