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Summary This position is located in the Education Department of the Nurse Executive Office, which includes staff education, patient and family education, and academic affiliations. The Education Department is responsible for policy development; assessment of staff, patient, volunteer, students and contractors (herein called "users") education needs; management of staff learning records; and planning, implementing, and evaluating the VA Roseburg Healthcare System's (VARHS) education activities. Responsibilities The primary responsibility of this position is to function as the Learning Management System (LMS) Manager, which includes the specific roles of the Profile Maintenance Manager, Administrator, Domain Manager, Item Manager, Registration Manager, and Scheduling Manager for the VARHS. This nationwide employee education system tracks user's education and training and is the database source for reports required by VA (Central Office, VISN 20, and SOARS) and non-VA (Joint Commission, Office of Inspector General) entities. Incumbent assists with the Education Coordinator and the Director of Education to ensure that all education offerings are consistent with VA policy, meet education standards and mandates, are current, and can be tracked within the database. Incumbent assists the Education Coordinator with coordination of New Employee Orientation, including delivery of face-to-face training, as well as web-based training. He/she assists with education needs assessment and development, set up, and coordination of web-based and face-to-face training for user education. Edits, produces and formats education program materials. Employee manages training room scheduling and pre-registration and registration for facility-wide training. Major duties include but is not limited to: Responsible for set up and initiation of LMS system POC/Administrator for LMS. Participates in weekly national LMS conference calls and training for the VARHS LMS Administrators and LMS Help Desk Roles. Responsible for briefing Education Coordinator (aka: Designated Learning Officer (DLO)) and Education Director regarding all aspects of LMS program. Brief key local individuals. Serve as an advocate for LMS. Train users and supervisors on LMS user interface, which includes training items and reports. Troubleshoot user issues with passwords, logon and training items. Record national training in LMS for national training taken on non-LMS site. Make assignments of national training to local users. Run reports as requested. Coordinate with Local Unit Coordinators and IT to assure that training and troubleshooting is done for all VA and non-VA users. Ensure education requirements at facility are included in LMS system set up and management. Profile Maintenance Manager manages user accounts LMS Administrator manages the user accounts. Provide technical support. Provide training and support for all LMS users. Manage administrators within their own Domain and add reference values that affect local use of the VA LMS, as well as performing all the tasks of the of all other roles in the VA LMS. Responsible for both face-to-face and web-based instruction during New Employee Orientation. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:30am to 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD306310 and PD306280 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet time-in-grade and specialized experience requirements within 30 days of the closing date of this announcement, 11/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your specialized experience and/or education as described below: Minimum Qualifications, GS-7: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and technical support for the management of various programs; collecting, compiling and tracking data and information; maintaining databases and utilizing various software programs; and communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. o qualify based on education for this grade level you must have one (1) full year of graduate level education. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Superior Academic Achievement: Please see education section below for details. OR, Combination: Applicants may also combine education and experience to qualify at this level. Combinations of successfully completed graduate level education (beyond a bachelors degree) and specialized experience as described above, to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. This education must have been obtained in an accredited college or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume. Minimum Qualifications, GS-9: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative and technical support for the management of various programs; collecting, compiling and tracking data and information; developing reports; identifying database program problems, troubleshooting, and implementing solutions; maintaining databases and utilizing various software programs; preparing and updating training; and communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed of a master's degree or equivalent graduate degree or two (2) full years of graduate level education leading to such a degree or LL.B. or J.D. in a related field that demonstrates my ability to perform the duties of this position. NOTE: This education must have been obtained at an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of graduate education beyond the first year and specialized experience, as described above, which meet the total experience requirements for this grade level. NOTE: This education must have been obtained at an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. Preferred Experience: BLS instructor, competent in Microsoft Suite and program support experience. You will be rated on the following Competencies for this position: Communication Customer Service Education and Training Self Esteem Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending, and lifting of equipment weighing less than 40 pounds. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education GS-7, Superior Academic Achievement: This provision recognizes students who have achieved superior academic standing as evidenced by one of the three methods described below. It is to be used to determine eligibility for applicable GS-7 level positions of persons who have completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university. In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum related to the position. TRANSCRIPTS REQUIRED Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Grade-point average (G.P.A.) - Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Election to membership in a national scholastic honor society - Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed below. These honor societies are listed by the Association of College Honor Societies . A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.