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Double JJ Resort Front Desk Agent in Rothbury, Michigan

Front Desk Attendant

Job Description

Summary:

To ensure that all guests at the Double JJ Resort are receiving the best guest service. Your duties will consist of but are not limited to maintaining the organization and cleanliness of the front desk and office, check guests in and out of their rooms, answer any and all guest questions.

Responsibilities:

  • Maintain the frontier spirit with a positive attitude and overall cheerful demeanor at all times.
  • Knowledge of all areas of the resort.
  • Understanding of all standard operating procedures for assigned areas.
  • Check guests in and out of their rooms and complete appropriate paperwork.
  • Be able to access, read, and accurately input information using a moderatly complex computer system.
  • Be able to establish and maintain effective working relationships with other staff, management, and guests.
  • All other duties as assigned.

Qualifications:

  • Proof of legal ability to work within the United States of America.
  • Basic mathematical skills (addition, subtraction, multiplication, and division)
  • Basic computer skills using Microsoft Office programs.
  • Cash handling experience.
  • A genuine, outgoing personality.
  • Excellent written and verbal communication skills.
  • Be available to work holidays, weekends, and evenings.
  • Able to sit and stand for long periods of time.

Job Type: full time

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 16 -- 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Application Question(s):

  • Are you comfortable learning new software programs?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Required)
  • Computer skills: 4 years (Required)

Shift availability:

  • Night Shift (Required)
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