Job Information
Ken Garff Automotive Group Contract Processing Clerk in Salt Lake City, Utah
CONTRACTS PROCESSING CLERK-
POSITION SUMMARY:
Kornerstone provides Finance & Insurance products that are sold to automotive customers by dealerships countrywide and also provides risk management and administrative services to the automotive industry.
A Contracts Processing Clerk has the opportunity to utilize their strong communication skills, analytical mindset and dedication to excellent customer service daily. Our dealerships will count on you to review and enter contracts, and resolve complex situations. Our customers will rely on you to help them understand their contracts as well as complete transfers and cancellations as needed. You will work in a team environment but have the opportunity to become a subject matter expert in various product lines. Training is provided.
Pay starts at $18.00/hour.
DUTIES AND RESPONSIBILITIES:
Review individual contracts for accuracy
Taking and resolving inbound calls from dealerships as well as customers
Entry and correction of contracts
Flexibility to shift task focus based on organizational needs
Taking ownership of the dealership/customer experience at all points of contact
Correspondence with dealerships by phone and email
May perform other responsibilities as assigned.
QUALIFICATIONS
Must be 18 years or older and be authorized to work in the U.S
Strong attention to detail and organizational skill
Strong communication skills in English, both written and verbal
Comfortable navigating computer systems and software tools
Ability to think analytically
Experience using Microsoft Office Suite and Outlook Email
Ability to work well with others as well as independently
Ability to manage projects and time efficiently
Proficiency in Spanish is a plus but not required
Experience in SQL a plus
High school diploma or comparable certificate required
The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS:
While performing the duties of this job the employee is regularly required to sit; use hands, talk and hear. The employee may be required to lift up to 25 pounds. Work is performed at a desk in an office setting between the hours of 8:00 AM and 5:00 PM.
Ken Garff is an Equal Opportunity Employer
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