Enable America Jobs

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. Essential Functions and Responsibilities: * Acts as a steward for carrying out WGU's mission and strategic vision by demonstrating effective and consistent commitment to learner-centered, competency-based educational support. * Offers timely support and outreach to students, including meeting service level agreements as outlined by their department. * Provide just-in-time individual and group tutoring assistance to students, including, but not limited to, study skills, college success strategies, and subject matter support. * Collaborate with faculty and staff to develop tutorial support and programming that will promote successful outcomes for the students in a variety of courses. * Plan, design, and conduct workshops and programming to provide additional academic tutoring for students. * Aide students with computer software associated with designated coursework. * Provide timely, accurate documentation student interactions. * Collect data relevant for reporting student use of tutoring and generate reports that will assist in the evaluation of student outcome assessment as well as reporting required information as requested. * Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community. * Offers timely support and outreach to students, including meeting service level agreements as outlined by their department. * Uses technology-based teaching and communication platforms to aid students in the development of competencies. * Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere. * Participates in all required training activities. * Responds with urgency to changing requirements, priorities, and short deadlines. * Consistently exhibits WGU Leadership Principles. * Performs other related duties as assigned. Knowledge, Skill and Abilities: * Demonstrated ability to customize coaching and tutoring sessions for learners with a variety of needs and educational backgrounds. * Must demonstrate technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems. * Extraordinary customer service orientation. * Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style. * Well organized - conscientious and thorough with detail. * Ability to use data to make decisions. * Strong understanding, acceptance, adherence, and promotion of the tenets of competency-based education in the WGU model. Competencies: Organizational Impact: * Works to achieveoperational targetswithin job areas impactingdepartment, function, oroffice results. * With... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.