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Job Information
Intuit Senior Business Data Analyst in San Diego, California
Overview
Come join the Customer Success, Data and Analytics Team as a Senior Business Data Analyst. We are seeking an experienced and self-motivated individual to join our team and deliver a delightful experience for our customers by prioritizing great customer experiences and help experience across all TurboTax products. The ideal candidate will be responsible for driving targets, coordinating with a team of peer analysts in developing dashboards, contributing to and utilizing GenAI tools, launching tests and recommending winners as well as providing data-driven insights that will improve customer help experience. As a senior member of the analytics team, you should have a strong track record of combining advanced analytics skills, knowledge of product development and customer experience including experimentation, and exceptional business acumen.
What you'll bring
4+ years relevant experience with a proven track record of leveraging analytics to drive significant business impact in software development
Superior technical knowledge & proficiency with SQL to perform data acquisition, segmentation, and aggregation from existing data sources
Extensive data visualization experience with Tableau or Qlik or other relevant dashboarding tools. Tableau/ Qlik certification is a big plus
Knowledge of programming languages, automation tools and stats packages (e.g. python, SAS, Alteryx, hive, R) preferable
Exceptional analytical skills and strong business acumen
Outstanding communication skills with the ability to influence decision makers and build consensus with teams
Project Management skills and ability to manage multiple projects simultaneously to meet objectives and key deadlines
Comfortable working in a fast-paced environment and have flexibility to shift priorities when needed
Bachelor’s degree in business, engineering, Math, Statistics, Finance, Economics, or a related field. MBA or graduate degree in a related field a plus. Equivalent Experience will be considered
How you will lead
Establish and promote best practices for reporting strategies, data visualization, data interpretation and data integrity
Create dashboards to understand key drivers of growth/conversion and proactively come up with ideas to improve conversion rates
Use Hypothesis-driven approach to drive setup and analysis of A/B tests, and provide recommendations based on the test performance
Ability to work in a fast-paced, team-oriented environment with rapidly changing technology; willingness to adapt to new software, technology, and stakeholder needs quickly
Stay abreast of industry trends, best practices, and the evolving analytics landscape
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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