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City and County of San Francisco Director, Office of Contracts Management and Compliance (0933 Manager V) in San Francisco, California

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

  • Application Opening: May 22, 2024

  • Application Deadline: Continuous at least through June 16, 2024, and may close anytime thereafter

  • Salary: $171,678 to $219,154 annually (https://careers.sf.gov/classifications/?classCode=0933&setId=COMMN)

  • Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/#::text=As%20needed-,Permanent%20Civil%20Service,-Permanent%20Civil%20Service)

  • Recruitment ID: PBT-0933-147919

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The Director of the DPH Office of Contracts Management and Compliance will oversee contract development and certification for the Department of Public Health (DPH). DPH obtains contracted services in excess of $650 million annually via 500+ contracts, including highly technical professional services contracts and community-based treatment services.

The Director’s oversight includes Civil Service Commission authorization process to contract out services, solicitation development and management for all required services, the approval of all waivers and Department MOUs, contract approvals by the Health Commission and Board of Supervisors, and meeting all City contracting requirements. This position will provide direct supervision, conduct contract and related document review and development, track certification status, and lead improvement processes, from development to implementation. The position will have three direct reports, overseeing four distinct units with 43 employees conducting all phases of solicitation, contract approval, development, and certification. Finally, the Director will provide critical recommendations and strategic direction to resolve issues impacting contract certifications, or to identify policy solutions to implement new service areas.

The Director of the Office of Contracts Management and Compliance performs the following essential job duties:

  • Supervises the staff of the Office of Contracts Management and Compliance, aka DPH Contracts Office

  • Controls, and manages timelines for contract certification and all solicitations.

  • Interfaces and serves as a liaison with the City Attorney, Office of Contracts Administration (OCA), Clerk of the Board of Supervisors, Civil Service Commission, and DPH Business Office Units.

  • Plans, develops, implements and/or directs complex quality improvement projects to improve day-to-day operations through the identification of alternative solutions and/ or approaches for completing the various interrelated processes utilized in the contract certification process across DPH.

  • Ensures supporting processes, such as obtaining required City waivers, etc. are completed in a timely manner.

  • Ensures solicitation processes are completed in a timely manner, and provides direct oversight of the solicitation content to ensure services are presented within City administrative and legal guidelines.

  • Ensures (and or provides directly) staff training and quality control reviews of staff production.

  • Makes recommendations for improvements in the areas of public contracting, including during multiple routine one-on-one business owner consultations and contract negotiations.

  • Troubleshoots and provides accurate and actionable advice to department stakeholders, or identifies problems, and formulates and executes solutions.

  • Researches and develops new strategies, policies, and procedures for existing and new line of businesses to meet the goals of SFDPH and the City and County of San Francisco.

  • Ensures that contracted services are evaluated within legal frameworks and aligned with city regulations, working closely with the City Attorney.

  • Provide support to the Director of the DPH Business Office to design and implement efficiency plans across the DPH Business Office to ensure continuity and efficiency where the Contracts Office overlaps with other units as part of the contract certification process.

The 0933, Director of the Office of Contracts Management and Compliance, performs related duties as required. 

Required Minimum Qualifications (all applicants must verify that they meet both elements below):

  • Possession of a baccalaureate degree from an accredited college or university; AND

  • Five (5) years of direct professional experience in a governmental organization overseeing the solicitation through the certification lifecycle of a significant number of contracts, of which three (3) years must include supervision of professionals working in contract administration

EDUCATION SUBSTITUTION: Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis, up to two (2) years. One year (2,000 hours) of additional qualifying work experience will be considered equivalent to 30 semester units or 45 quarter units.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week).

Applicants must meet the minimum qualification requirements by the final application filing date unless otherwise noted.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

 

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Supplemental Questionnaire Evaluation: (Weight: 100%)

Qualified candidates will be prompted to complete a Supplemental Questionnaire after the closing of this filing period. Applicants will be given a deadline to return the Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas that have been identified as critical for the Director of the Office of Contracts Management and Compliance in class 0933.

Failure to complete these steps by the established deadlines will result in disqualification. All applicants’ responses to the Supplemental Questionnaire are subject to verification.

A passing score on the Supplemental Questionnaire must be achieved to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Candidates from the eligible list will be invited to interview for specific positions with consideration of at least score/rank and experience cited in application materials that most closely matches the responsibilities of the position.

Certification

The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:

Once you pass the exam, you will be placed on an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications, and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)  Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

  • COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)  

  • Personal Protective Equipment (PPE)

  • Medical Examination Prior to Hiring

  • Electronic Health Record (EHR) (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)

  • Licensure/Certification/Registration

  • Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

  • Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)  

  • Conviction History (https://sfdhr.org/conviction-history-faq)  

  • Employee Benefits Overview (https://sfdhr.org/benefits-overview)  

  • Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

  • Disaster Service Workers (https://sfdhr.org/disaster-service-workers)

  • Reasonable Accommodation

  • Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

  • Copies of Application Documents

  • Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

  • Veterans Preference  

  • Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)  

If you have any questions regarding this recruitment or application process, please contact the analyst, Hanz Pagao (she/her/hers) at hanz.pagao@sfdph.org or 628-271-6839. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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