Enable America Jobs

Description:

We are looking for an Integrations Technical Specialist to assist our Restaurant Integrations team in certifying, launching, and supporting merchant integrations.

Responsibilities

You will be responsible for conducting both live and offline reviews of integrations that our external partners have built against our various APIs.

You will evaluate whether each integration meets our technical requirements or whether changes/additions should be made by the partner, and will document and communicate feedback accordingly.

For partners that meet our requirements and are certified, you will be responsible for configuring runtime variables and other internal settings to ensure they are ready for launch.

You will collaborate with the Restaurant Integrations team to update the certification process for scale and train future Integrations Technical Specialists on the process.

You will assist in triaging and addressing technical issues raised by partners and escalated by our support team.

You will support the Restaurant Integrations team with additional projects and tasks related to the maintenance of partner integrations, e.g. aggregating integrations data, data entry, writing technical documentation, etc.

Additional Skills & Qualifications:

Required Skills & Qualifications:

You have 2+ years of experience (required)

You have experience with APIs (required)

You have strong experience working directly with external partners/clients to share information and resolve issues (required)

You have strong written and verbal communication skills (required)

You are comfortable working with both technical (e.g. engineers, product managers) and non-technical audiences (e.g. business leads) (required)

You have basic experience with GitHub or other software development tools, e.g. editing runtimes (required; note that coding experience is not necessary)

You have experience working with large data sets to triage issues (strong plus, not a blocker)

You have SQL experience (strong plus, not a blocker)

You have experience with technical writing (strong plus, not a blocker)

You have a Bachelor’s Degree (preferred, not a blocker)

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.