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City and County of San Francisco Senior EEO Specialist (1231) - Department of Human Resources (148591) in San Francisco, California

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

  • Application Opening: July 2, 2024

  • Application Deadline: July 16, 2024

  • Compensation Range for 1231 Classification: $130,390 - $170,638 Annually (https://careers.sf.gov/classifications/?classCode=1231&setId=COMMN)

  • Recruitment ID: RTF0148590-01154889

  • Work Schedule: Hybrid - Remote and Onsite at 1 South Van Ness Ave, 4th Floor, San Francisco, CA

The Department of Human Resources knows people are the City’s greatest asset. Keeping the places our employees work free from harassment, discrimination, and retaliation helps ensure an environment in which all employees can thrive. Are you passionate about championing diversity, fairness, and equity? If so, this job may be right for you.

The Senior Equal Employment Opportunity (EEO) Specialist (Job Code 1231) is responsible for professional activities in the areas of monitoring, program planning, evaluation and implementation of the Department of Human Resources’ EEO Program. The position assists in the administration of a citywide EEO Program and has direct responsibility for one or more major program areas.

What you’ll be doing:

  • Supervise subordinate employees in performing professional activities in Equal Employment Opportunity, including the review and evaluation of the work of DHR EEO or department EEO personnel.

  • Assist in the administration of citywide EEO Programs and is directly responsible for one or more major program areas.

  • Conduct and supervise the review, investigation, and resolution of discrimination complaints using mediation and investigation techniques in consultation with the City Attorney’s Office and the Department of Human Resources EEO Director.

  • Participate in depositions and legal proceedings in coordination with the City Attorney’s office.

  • Interpret and explain Federal, State, local laws and other equal employment opportunity policies and procedures in response to inquiries from departments, employees, applicants and the public.

  • Develop, design, coordinate, provide technical assistance and deliver training programs for departments in EEO, Americans with Disabilities Act (ADA) and related disability statutes, workforce diversity, and other areas as necessary.

  • Oversee, develop, amend and monitor EEO policies and procedures to ensure compliance with applicable laws including, but not limited to, Title VII, Fair Employment and Housing Act (FEHA) and Americans with Disabilities Act (ADA).

  • Direct the compilation of periodic reports of the City’s or a department’s workforce by collecting, compiling and analyzing data (such as applicant flow, referral and appointment, workforce composition and demographics data) pertinent to EEO. Oversee, direct and provide training in the analysis of workforce utilization.

  • Oversee and provide assistance to departments regarding the Americans with Disabilities Act (ADA), related disability statutes and Reasonable Accommodation (RA) requests in compliance with Federal, State and local laws.

  • Monitor City/Departmental compliance with Federal, State and local EEO laws, regulations and guidelines.

  • Present information before commissions, boards, agencies, and the public.

  • Respond to discrimination complaints filed with state and federal agencies.

We’re looking for someone who:

  • Is self-confident to hold your own in meetings with high-ranking officials, litigants, attorneys and others.

  • Is a negotiator: Your negotiation skills will often mean the difference between a settlement and a lawsuit.

  • Can process and analyze critical information from multiple sources and make decisions about next steps under deadlines.

  • Has initiative to lean forward in your thinking and make recommendations/take appropriate action.

  • Keeps cool in highly emotional and stressful conversations.

  • Is an exceptional written and verbal communicator.

A few reasons you might love this job:

  • Your work will directly impact people's lives.

  • You will be challenged daily.

  • You will work with a great team of people who are passionate experts in their fields.

  • You will have opportunities to develop your knowledge, skills, and abilities.

  • You will work in a department with integrity, which trusts, engages, and values its employees.

Education: Possession of a baccalaureate degree from an accredited university or college.

Experience: Three (3) years of professional human resources experience in one or more of the following activities: Equal Employment Opportunity (EEO), employee and/or labor relations, or human resources operations; one (1) year of which must have been in performing work in the area of Equal Employment Opportunity.

Substitution:Additional experience as described above may be substituted for up to two (2) years of the required degree on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one (1) year. Possession of a Law degree or Master's degree in Public Administration/Public Policy, Personnel Administration, Human Resources Management, or Business Administration may be substituted for one (1) year of the required professional human resources experience, but may not substitute for the required one (1) year of Equal Employment Opportunity (EEO) experience.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Minimum Qualification Supplemental Questionnaire (MQSQ):

Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Exam (Weight: 100%)

Candidates that meet the minimum qualifications will be invited to participate in a Supplemental Questionnaire exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:

Knowledge of: Federal, State and local laws, pertaining to equal employment opportunity, including the Uniform Guidelines on Employee Selection Procedures, Title VII of the Civil Rights Act of 1964 as amended, Executive Order 11246, Americans with Disabilities Act of 1990, Civil Rights Act of 1991, Age Discrimination in Employment Act, Rehabilitation Act of 1973 Sections 503 and 504, California Fair Employment Act and Department of Fair Employment and Housing (DFEH) regulations, Genetic Information Non-Discrimination Act (GINA); Techniques of mediation, investigation, and fact-finding employment discrimination standards; and/or Principles of public personnel management; 

Ability to: Understand, interpret and apply applicable rules, regulations, and laws pertaining to EEO/affirmative action; Communicate effectively and tactfully in writing and orally with employees, applicants, other agencies, the public and before boards and commissions, including on highly emotionally charged interactions; Establish and maintain cooperative working relationships with city and county managers, employees, employee representatives, peers and members of the public; Multi-task and adjust to changing priorities; Recognize and respond to issues of a sensitive nature; Recognize, gather, analyze, and evaluate pertinent information/data, and form logical supportable conclusions regarding regarding discrimination complaints, workforce composition and applicant flow data; Supervise the work of other employees; Use information technology to communicate, analyze and maintain data effectively; and/or Perform basic mathematical computations.

Candidates must achieve a passing score on the Supplemental Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List - A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Certification Rule - The certification rule for the eligible list resulting from this examination will be Rule of Three (3) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.

Terms of Announcement:

This is a Position Based Test conducted in accordance with Civil Service Rule 111A. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected and, if so, an amended note will be posted on this official job announcement.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

  • Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

  • Conviction History

  • Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

  • Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

  • Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

  • ADA Accommodation

  • Veterans Preference (https://sfdhr.org/recruitment-details)

  • Seniority Credit in Promotional Exam

  • Right to Work

  • Copies of Application Documents

  • Diversity Statement (https://sfdhr.org/recruitment-details)

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment, please contact gary.w.chen@sfgov.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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