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Job Information
Amazon Analytics Manager III, Buyer Abuse Prevention in San Jose, Costa Rica
Description
Amazon is seeking a leader to drive the Analytics efforts for Buyer Abuse Prevention (BAP). As Analytics Manager you will lead a team of Business Analysts to (a) define an agenda for how to apply advanced analytics techniques to solve customer and associate problems, (b) deliver business insights which help drive business improvements to prevent abuse against Amazon's policies, and (c) lead the reporting function on key metrics. You will bring innovation, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with program, product and technology teams to define and build innovative and delightful experiences for them. You must be highly analytical and have the ability to break business problems down into steps that drive product development at Amazon speed.
Responsibilities:
Drive effective teamwork, communication, collaboration and commitment across different groups with competing priorities;
Effectively manage customer expectations and resolve conflicts that balance client and company needs;
Drive team to manage deep-dives, map dependencies, remove bottlenecks, anticipate and make trade-offs, balance the business needs versus technical constraints;
Possess great analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment;
Manages a very strong team of Business Analysts who use data and metrics to drive decision-making and innovate on behalf of the customer.
Basic Qualifications
6+ years of proven experience in data analysis, report building, research or similar work;
Bachelor’s degree in Economics, Marketing, Statistics, or Business
Masters' degree (MBA) in Economics, Marketing, Statistics, or Business;
Proven experience managing a team of Business Analysts to deliver results and measure their success;
Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions;
Ability to multitask and manage multiple projects (work prioritization, planning and task delegation);
Strong attention to detail including precise and effective customer communications and proven ability to manage multiple and competing priorities simultaneously;
Presentation and written communication skills are essential: clear, organized, concise with an ability to adapt to appropriate audience;
History of teamwork and willingness to roll up one's sleeves to get the job done.
Preferred Qualifications
Experience with SQL and scripting (bash, perl or python) ability;
Experience with complex problem solving and analysis using statistical methods, and financial modeling;
Strong analytical and organization skills;
Experience working cross-functionally;
Proven ability to develop new ideas and creative solutions;
Proven ability to work successfully in an ambiguous environment;
Proven ability to manage higher level of stakeholders;
Exceptional interpersonal and communication skills, both written and verbal;
Experience with Python;
Data Science skills.
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