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Description

Join the Amazon Business Team as a Custom Offer Specialist and play a crucial role in driving business growth and revenue by providing expert product selection and pricing guidance to our customers. In this exciting role, you will have the opportunity to ensure a seamless transition to purchasing on Amazon Business by offering competitive selection, pricing, and availability options.

As a Custom Offer Specialist on the Planned Spend Execution team, you will be part of a rapidly expanding team that is making a significant impact on the business world. With over $10 billion in annual sales and serving millions of private and public-sector organizations in eight countries, Amazon Business is quickly becoming the go-to solution for organizations looking for increased transparency, streamlined purchasing, and better control over their business spending.

Don’t miss this opportunity to be a part of the Amazon Business success story. Apply now to join the team and make a difference in the world of business. For more information on Amazon Business, please visit amazon.com/business.

Key job responsibilities

As a Custom Offer Specialist, you will have the opportunity to:

• Create impactful customer offers on Amazon Business in collaboration with the Product and Business team.

• Enhance the visibility and accuracy of offer listing through content correction and improvement.

• Drive process improvement and innovation by leveraging data and insights to inform the internal team.

• Collaborate with Sales representatives and Product teams to gather requirements and shape the product roadmap to enhance the customer experience.

• Provide valuable support to Amazon Business Partners by answering questions and guiding them on custom offer features.

We are open to hiring candidates to work out of one of the following locations:

San Jose, CRI

Basic Qualifications

• 1+ years of experience in data analysis and reporting, utilizing tools such as pivot tables, macros, and v-lookups

• Intermediate to advanced proficiency in Microsoft Excel

• Proficiency on English Language (written and spoken)

• 1+ years of experience working with operations processes and managing incidents and escalations

• Proven experience performing analysis for the business (qualitative and quantitative) identifying improvement opportunities

Preferred Qualifications

• Advanced Microsoft Excel

• Knowledgeable with SQL

• Business to business catalog experience