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DATA ANALYST

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview

This position is responsible for designing, developing and maintaining enterprise-wide business intelligence solutions. Individuals within the Business Intelligence (BI) Analyst/Developer role will work closely with clients to turn data into critical information and knowledge that can be used to make sound business decisions. They provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. BI Analysts educate and train clients to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration.

What You’ll Need to Succeed

• · Participates in work stream planning process including inception, technical design, development, testing and delivery of BI solutions.

• Works with internal and external customers and IT partners to develop and analyze business intelligence needs.

• Provides input to business requirements for the design of solutions.

• Interprets business requirements and determines optimum BI solutions to meet needs.

• Perform analysis for a wide range of requests using data in different formats and from various platforms.

• Provides support to test teams and resolves issues based on test results.

• Works with business owners to define and establish data quality rules and definitions consistent with department and organizations strategies.

• Establishes processes to continuously monitor data quality. Ensures processes are in place to proactively detect, correct, and prevent invalid data values.

• Adheres to current standards and contributes to the effective data governance of business data. This includes data quality, metadata management, master data management, data policies, business process management, risk management and security surrounding the handling of business data at FirstBank.

• Trains users to transform data into action-oriented information and to use that information correctly.

Advise the customer on best practice and is able to suggest and deliver product enhancements.

Provides guidance, training, and problem solving assistance to other team members.

What You’ll Need:

• · Bachelor's degree in Computer Science, Information Systems, Business Management or specialized training/certification, and at least five years of relevant experience in Business Analysis, Data Management, Database Systems, Business Intelligence, Data Warehousing applications, Cloud based applications or related technical experience.

• Strong analytic thinking capacity

• Capacity to generate creative solutions, apply design principles and use feedback to modify designs

• Excellent problem solving skills to identify and resolve issues in a timely manner

• Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality

• IT skills, business knowledge, and people skills (need a balance among the three set of skills to be able to leverage these skills to effectively interact at all levels successfully)

• Excellent English and Spanish written and verbal communication skills

• Teamwork orientation

• Shares expertise with others

• Assesses own strengths and weaknesses to continuously build knowledge and skills

• Knowledge in Microsoft Azure and Profisee (preferably in Microsoft Purview, Azure Synapse Analytics and Azure Data Factory)

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