Enable America Jobs

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Part of the Global GTM Strategy team, this role will focus on major opportunities to advance our Global Go-to-market efforts, and serve as thought leader & business partner to leaders within our Global Field and Customer Success teams.

You be a player and coach, rolling up your sleeves to get work done while also structuring workstreams and working cross-functionally to ensure our senior leaders have data-driven, practical approaches to help our customers get the value from the platform.

You are expected to be able to drive work cross-functionally across the entire go-to-market organization to deliver against C-suite priorities.

In this role you will work on highly complex problems and help senior leaders organize, prioritize and execute their strategic agenda.

Examples of past projects include: Developing a strategy and business case for our channel businesses, establishing our ServiceNow.org business, launching a new role to help customers get to value post-sale, developing an approach for what investments are needed (and ROI) for investment, validating the levers for our path to $15B+, and creating annual 3-year strategy for key functions from which annual priorities - like several mentioned above - are derived.

Preferred candidates will have not only several years of top-tier management consulting experience; but also, considerable go-to-market operating experience within Enterprise Software or Technology.

What you get in this role:

• Own the end-to-end work process to structure complex problems, develop hypotheses, conduct analyses, and drive actionable recommendations

• Partner with the Field, Customer Success, and cross-functional teams to deliver compelling actionable recommendations to accelerate ServiceNow’s path to $15B+ Provide thought leadership and influence decision-making within executive audiences

• Lead cross-functional teams to identify opportunities, and accelerate execution

• In coordination with SVP Corp Strategy, act as a strategic advisor to the Go-to-Market leaders across key initiatives impacting ServiceNow growth

To be successful in this role you have:

• 6+ years total work experience with 2+ years post-MBA at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar)

• Effective communicator, able to synthesize complex ideas into clear, concise recommendations; comfortable in business and technical discussions

• Experience in building trusting relationships and influencing others (incl. executive audiences)

• Strong people development and leadership skills; able to manage multiple extended or virtual teams

• Collaborative team player who is also an independent thinker

• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments

• Expertise in the enterprise software/ SaaS industry: GTM Strategy/ Ops, and/ or Customer Success/ post-sales strategy preferred

For positions in the Bay Area, we offer a base pay of $184,700 - $323,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

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