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# 161039 - Sao Bernardo do Campo, Sao Paulo, Brazil

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognised for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

Objective

Establish strategic partnerships with clients, assisting in optimizing logistical processes to enhance results for both Colgate and clients through effective client communication, order portfolio evaluation processes, and collaborative projects. Lead the digital transformation of Customer Service and Order Analysis to bring greater operational agility and efficiency, predictive data analysis, superior customer service, and innovation.

Responsibilities

Develop projects and processes to enhance customer service through logistical efficiencies (service level, product availability, costs).

Develop and coordinate projects that help the Sales Department achieve its objectives (order portfolio analysis, scheduling and delivery tracking).

Lead digital transformation projects in the Customer Service area alongside internal teams and consultancies.

Competencies

• Strong analytical and negotiation skills.

• Financial knowledge.

• Strategic vision.

• Priority setting.

• Effective communication skills and engagement with stakeholders, both internal and external.

• Digital and transformation mindset.

Technical Skills

• SAP HANA.

• Snowflake, RPA, DOMO.

• Google Tools.

• Data Analytics.

Interface Areas

• Internal: E2E, HR, Marketing, Sales, Finance, CS&L Divisional Team, GIT.

• External: Commercial team and clients' logistics team.

Required Qualifications

• Bachelor's degree

• Related professional experience.

• Advanced level of English.

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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