Job Information
Alliance Defending Freedom Legal Intake Coordinator in Scottsdale, Arizona
Everyone says they want to change the world. We’re looking for people who actually will.
Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. Please visit www.adflegal.org/about-us/careers to view our Statement of Faith and Doctrinal Distinctives.
Legal Intake Coordinator
Alliance Defending Freedom is looking for a highly professional Legal Intake Coordinator to join us in our Scottsdale, AZ office. As the Legal Intake Coordinator, you are a vital part of the U.S. Legal Advocacy team. In this role, you will report to the Legal Intake Manager and are responsible for processing incoming legal inquiries. Such a task requires the ability to discern if a situation falls within our mission and, if so, which area. You must also be able to interview a contact to develop a summary, collect relevant documentation, determine the level of assistance needed, and finally, either review the matter with our attorneys or decline assistance.
Your Essential Responsibilities:
In this position, you will:
Create and maintain electronic database files for Legal Intake contacts
Receive inbound and make outbound legal intake calls/emails (i.e., requests for legal advice/assistance or general legal questions)
Respond promptly to all Legal Intake inquiries
Perform factual development of legal inquiry
Document all communications with potential clients
Assess whether a request for assistance is within the scope of requests that an ADF attorney must review
If the request is in scope, collect relevant documents
Summarize relevant legal facts for attorney review of a legal inquiry
Review legal intake matters with attorneys
Act as the liaison between legal intake contact and attorney
Decline legal advice or assistance if the request is out of scope or as directed by attorney
Prepare conflict checks for attorney review
Refer matters to Allied Attorneys
Other Responsibilities (Non-Essential):
- You will be asked to perform related duties or special projects as assigned.
Skills you need to succeed:
Knowledge of:
- Legal terms and basic legal research (preferred but not required).
Demonstrated proficiency in:
Willingness to learn
Working as a part of a team with excellent interpersonal skills
Verbal and written communication skills
Maintaining the process
Administrative skills
Attention to detail
Discernment and decision-making skills
Microsoft Office and familiarity with electronic databases
Thriving in a semi-regular, fast-paced environment due to occasional urgent matters that require immediate attention
Ability to:
Learn and apply software applications
Initiate, work, and motivate within a team or independently
Listen, process what is heard, and apply analytical thinking to what approach(es) to take
Professionally handle and maintain confidentiality of all communications
Discuss and deal with sensitive topics with maturity
Remain personally detached and objective yet empathetic
Re-prioritize tasks with regular interruptions
Sit in a shared office with other team members
Take control of the conversation to effectively assess the relevant facts
Occasionally work overtime when necessary and approved (rare)
Education and/or experience:
High School Diploma
Extensive experience interacting with the public, especially over the telephone
Prior work experience
ARE YOU LOOKING FOR AN ORGANIZATION WITH A COMPETITIVE
COMPENSATION AND BENEFITS PACKAGE, TOO?
We have it! Alliance Defending Freedom offers team members a competitive compensation and benefits package that includes major medical insurance, dental care, medical and dependent care reimbursement, paid disability, long-term care insurance, and life insurance. We also offer a 401(k) plan with a generous company match. Work and life balance is important to the well-being of our team members. You will receive paid time off (PTO) that starts accruing from your hire date and 11 paid holidays per year.